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SNES preservation project on hold due to missing $10,000 package

byuu.org

11–20 of 151 posts

Re: SNES preservation project on hold due to missing $10,000 package

#11
post #9

I'm confused -- has it been verified that this package cleared customs? Because if not that could be the delay here.

FTA: This person explained that the package had already left DHL's hands and was stuck with the USPS.

That would seem to imply it had cleared US Customs and was handed off for final delivery.

Re: SNES preservation project on hold due to missing $10,000 package

#12
post #8

>Obviously, it should have been insured for the full value. But please understand that hindsight is 20/20. The sender chose the insurance amount, and had no reason to suspect the package would be lost , and that we would be given no help on the matter. It's not unreasonable to believe a mail carrier would try to avoid the need to pay out 1000 Euros worth of insurance by not losing said package . That's some really hi…

> that's some really high expectations there.

The USPS is easily on my top 5 list of incompetent companies.

Re: SNES preservation project on hold due to missing $10,000 package

#13
post #5

As a hopeful note of optimism: I recently sent a large, expensive package (worth around $1500) cross-country via USPS. The package was sent out mid-December. According to the tracking it made it all the way to the destination Post Office. After that...nothing. It just never progressed. I filed both a mail search requests, and an insurance claim. I received nothing but radio silence on those as well. Fast forward to a…

I was hoping USPS had improved. Something similar happened to me but with no resolution. About 12 years ago I returned a phone I bought on eBay that arrived non-functioning. The tracking page just stopped updating after it reached the destination post office. I went to the post office I sent it from asking for help. They told me I had to go to the post office for my return address. I thought it was odd but I did that and was told they had no idea why the other post office would send me there so they referred me back. Got a different employee and they just shrugged and said they didn't know what do it. And that was the end of it.

Perhaps I could have gotten to the bottom of it if I was willing to spend a few more afternoons dealing with it but the phone really wasn't worth that much of my time. I've never sent something by USPS since then.

Occasionally I receive packages by USPS and dread it every time. Form 3849, even if you can somehow fill it out correctly (good luck!), always just results in them holding the package at the post office as I wait and wait for them to redeliver it. You never know if it's going to be at the post office that day for pickup or if today is the day they actually redeliver it so you're left wondering if you are going to spend 45 minutes in line at the post office for nothing or not.

I'll show up there, the person at the desk spends 10 minutes finding my package, apologizes, and hands it over. This last time they said, "Sorry, the carriers are kind of lazy".

I ordered a package on Ali Express and after 2 months of not seeing it, I filed a dispute, the Chinese seller was apologetic and offered to refund my money if it didn't arrive in the next 10 days. I was in no rush so I agreed to it. Ali Express's terrible interface led me to accepting the dispute as resolved and you can't reopen it so I just assumed I was out $30 or whatever the items cost. Weeks later I went with my wife to pick up a package at the post office and they brought an extra package to the counter (along with the usual "sorry"). It was my Ali Express items which USPS had never tried to deliver. If not for Ali Express' terrible interface I would have unintentionally taken advantage of some poor Chinese seller because USPS didn't do the one thing they are supposed to do, deliver the mail.

Re: SNES preservation project on hold due to missing $10,000 package

#14
Why didn't you send the dumping hardware to the PAL donor?

This makes me think of another idea to avoid shipping the cartridges themselves around: an interface that allows eventually accessing them over TCP/IP. It could be exposed as a block device or a custom protocol, it doesn't matter as long as you can essentially send an address and get some bytes back, allowing to read the entire address space.

Re: SNES preservation project on hold due to missing $10,000 package

#15

I suppose that you have now learned to not trust the United States Postal Service with your $10,000 package. FedEx or UPS do cost a little more, but in this case I think you would agree that it would have been worth it.

Sounds like the original package was sent DHL and then dumped to USPS for delivery.

Re: SNES preservation project on hold due to missing $10,000 package

#16
post #8

>Obviously, it should have been insured for the full value. But please understand that hindsight is 20/20. The sender chose the insurance amount, and had no reason to suspect the package would be lost , and that we would be given no help on the matter. It's not unreasonable to believe a mail carrier would try to avoid the need to pay out 1000 Euros worth of insurance by not losing said package . That's some really hi…

Yup, this. And given that he states twice in his spiel that he "had no reason to suspect the package would be lost" it is almost laughable. Has any single person in history sent a package and said "Well I expect this will get lost in transit!" ?

Re: SNES preservation project on hold due to missing $10,000 package

#18
post #13
post #5

As a hopeful note of optimism: I recently sent a large, expensive package (worth around $1500) cross-country via USPS. The package was sent out mid-December. According to the tracking it made it all the way to the destination Post Office. After that...nothing. It just never progressed. I filed both a mail search requests, and an insurance claim. I received nothing but radio silence on those as well. Fast forward to a…

I was hoping USPS had improved. Something similar happened to me but with no resolution. About 12 years ago I returned a phone I bought on eBay that arrived non-functioning. The tracking page just stopped updating after it reached the destination post office. I went to the post office I sent it from asking for help. They told me I had to go to the post office for my return address. I thought it was odd but I did that…

USPS is quite remarkable given their costs. Based on the volume of mail handled there are many horror stories, but their actual error rates are very good.

It does sound like you're in a particularly bad location. If you want better you'll have to pay more.

Shipping within the US is awesome. Living in any other country is very enlightening.

https://about.usps.com/what-we-are-doing/service-performance...

Re: SNES preservation project on hold due to missing $10,000 package

#19
post #5

As a hopeful note of optimism: I recently sent a large, expensive package (worth around $1500) cross-country via USPS. The package was sent out mid-December. According to the tracking it made it all the way to the destination Post Office. After that...nothing. It just never progressed. I filed both a mail search requests, and an insurance claim. I received nothing but radio silence on those as well. Fast forward to a…

I had a similar experience: I ordered a table from Germany on December 3rd, 2016 which shipped December 14th, 2016 and didn't arrive until ... yesterday, February 13th, 2017

I too hope that byuu's package shows up eventually!

Re: SNES preservation project on hold due to missing $10,000 package

#20
post #12
post #8

>Obviously, it should have been insured for the full value. But please understand that hindsight is 20/20. The sender chose the insurance amount, and had no reason to suspect the package would be lost , and that we would be given no help on the matter. It's not unreasonable to believe a mail carrier would try to avoid the need to pay out 1000 Euros worth of insurance by not losing said package . That's some really hi…

> that's some really high expectations there. The USPS is easily on my top 5 list of incompetent companies.

Why is that? They deliver more mail than all the other US carriers combined, and deal with almost half of the worlds mail traffic. For the truly massive amount of traffic they deal with, they are incredibly accurate and fast. If you have lived in another country like I have, you will quickly learn to appreciate the USPS.
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