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This is how you hustle
11–20 of 76 posts
Re: This is how you hustle
#12In my opinion, this is not hustling but ambulance chasing.
Every tech company is going to have bad operational issue days. Going at your competitors customers regularly when your competitors have bad days will net you more negative reactions than positive, in my opinion.
Re: This is how you hustle
#13I feel the OP likely may have been duped by an automated message that was setup to send during status issues or Tweets to a company's customer support representatives. I've sent some Tweets to customer support before (threatening to leave) that were "loved" by a competitor within seconds.
Re: This is how you hustle
#14In my opinion, this is not hustling but ambulance chasing. Every tech company is going to have bad operational issue days. Going at your competitors customers regularly when your competitors have bad days will net you more negative reactions than positive, in my opinion.
My reaction entirely. I wouldn't want to build my business up on these types of customers, because as quick as they left X and came to you, they'll leave you as well.
Not to say that you shouldn't do your best to make sure your customers are always able to continue business, but like you said, everyone has their bad days. I'd choose to have loyal customers that aren't jumping on social media at the drop of a hat and publicly "chastising" the company.
* Also, "I'd love to speak to you more about the issues you're experiencing" does not mean "offer to help fix the problem" as he mentioned. Unless he means, leave his current provider to move to them.
Re: This is how you hustle
#15I feel the OP likely may have been duped by an automated message that was setup to send during status issues or Tweets to a company's customer support representatives. I've sent some Tweets to customer support before (threatening to leave) that were "loved" by a competitor within seconds.
I hope the OP does realize that. Perhaps it's just the thought to put out a bot that scans twitter and sends such automated emails? The bot may take active effort to script, so there is at least some "hustling" going on.
Re: This is how you hustle
#16In my opinion, this is not hustling but ambulance chasing. Every tech company is going to have bad operational issue days. Going at your competitors customers regularly when your competitors have bad days will net you more negative reactions than positive, in my opinion.
It's also literally spam - unsolicited advertisement.
Re: This is how you hustle
#17In my opinion, this is not hustling but ambulance chasing. Every tech company is going to have bad operational issue days. Going at your competitors customers regularly when your competitors have bad days will net you more negative reactions than positive, in my opinion.
It's also literally spam - unsolicited advertisement.
This is not spam by the US definition. It is by some European countries, though.
Re: This is how you hustle
#18So ambulance chasing gets you customers!
Re: This is how you hustle
#19Earlier quoted context omitted.
I thought he did mention them - PeoplesHost? Or is that a fictitious name?
I think the comment was a sly way of insinuating that the original blog post may or may not be 100% authentic.
I also wondered whether the blog post might be native advertising.
Re: This is how you hustle
#20I disagree. I think trying to take advantage of your competitors outage situation is bad form, mainly because you will mostly likely suffer an outage as well. From a marketing point of view, it may be good for a while, but can be used against you in the future. This is the first thing my first manager taught me 20+ years ago in software, and I still tend to agree with him.