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Epson customers report Google Cloud Print causing printers to power down

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Re: Epson customers report Google Cloud Print causing printers to power down

#11

Post by gruturo »

Tempest1981 wrote: post #4

How do you manage to engage an internal Google team on an issue? From the story: "We are working with Epson and internal Google teams to root cause this issue" I've seen many help forum threads go unanswered, after days and pages of postings.

You hope really hard that anyone at Google bought an Epson printer, and raises the issue internally. Best if this happens to a manager.

Re: Epson customers report Google Cloud Print causing printers to power down

#14

Post by rkangel »

agumonkey wrote: post #6

We'll have Fusion reactors before solid and enjoyable printers.

People just don't seem to realise that moving parts are hard. Phones are incredibly complex but (mostly) just keep working until you drop them on a hard floor. Cars have lots of moving parts and need maintenance. Screens use complicated technology and (mostly) just keep working. Printers have moving parts and break a lot.

Moving parts are inherently unreliable. We've just got really used to the incredible reliability that you get from solid state electronics.

My point is that you may well be right. Fusion power is an easier challenge than mechanical things not breaking because you can do it without moving parts (give or take a turbine).

Re: Epson customers report Google Cloud Print causing printers to power down

#15

Post by xupybd »

rkangel wrote: post #14
agumonkey wrote: post #6

We'll have Fusion reactors before solid and enjoyable printers.

People just don't seem to realise that moving parts are hard. Phones are incredibly complex but (mostly) just keep working until you drop them on a hard floor. Cars have lots of moving parts and need maintenance. Screens use complicated technology and (mostly) just keep working. Printers have moving parts and break a lot. Moving parts are inherently unreliable. We've just got really used to the incredible reliability…

It's often connecting to the printer that's the hard part. In my office we have two printers because some pcs can't connect to one but can the other. It's inconsistent as to who can connect to which.

Re: Epson customers report Google Cloud Print causing printers to power down

#16

Post by Yizahi »

agumonkey wrote: post #6

We'll have Fusion reactors before solid and enjoyable printers.

Canon 6030 was surprisingly good. It didn't have any driver issues (unlike other Canon printers that dropped support after 2000/XP) it just works on any Windows version, it doesn't need to reset chip in the cartridge to simulate new cartridge. And it worked for 1.5 years in hellish environment and is still going on - in extremely dusty tent (amount of dust that accumulates in an apartment in several months in one day), in plus 30 and in minus 20, in very high humidity. Basically field army conditions. And it continuously prints about 500 pages per week, sometimes up to 1000 per week. Personally I was amazed with its performance, taking into account that it is a budget printer. We just bought several cans of toner to refill manually and changed photo-drum every 2-3 months.

Re: Epson customers report Google Cloud Print causing printers to power down

#17

Post by semi-extrinsic »

tonyedgecombe wrote: post #8
agumonkey wrote: post #6

We'll have Fusion reactors before solid and enjoyable printers.

We used to have solid and enjoyable printers, around about 1990 was the peak (LaserJet III).

You're saying I should definitely rescue the unused LaserJet III from the dusty corner at the office printer room?

Re: Epson customers report Google Cloud Print causing printers to power down

#18

Post by rkangel »

xupybd wrote: post #15
rkangel wrote: post #14

Earlier quoted context omitted.

People just don't seem to realise that moving parts are hard. Phones are incredibly complex but (mostly) just keep working until you drop them on a hard floor. Cars have lots of moving parts and need maintenance. Screens use complicated technology and (mostly) just keep working. Printers have moving parts and break a lot. Moving parts are inherently unreliable. We've just got really used to the incredible reliability…

It's often connecting to the printer that's the hard part. In my office we have two printers because some pcs can't connect to one but can the other. It's inconsistent as to who can connect to which.

That sounds a lot like issues with network config rather than anything else. Potentially a duplicate IP address somewhere.

Re: Epson customers report Google Cloud Print causing printers to power down

#19

Post by MawNicker »

rkangel wrote: post #18
xupybd wrote: post #15

Earlier quoted context omitted.

It's often connecting to the printer that's the hard part. In my office we have two printers because some pcs can't connect to one but can the other. It's inconsistent as to who can connect to which.

That sounds a lot like issues with network config rather than anything else. Potentially a duplicate IP address somewhere.

Angry? I think someone told someone how to solve that problem. I'm not angry. Get over it.

Re: Epson customers report Google Cloud Print causing printers to power down

#20

Post by gambiting »

semi-extrinsic wrote: post #17
tonyedgecombe wrote: post #8

Earlier quoted context omitted.

We used to have solid and enjoyable printers, around about 1990 was the peak (LaserJet III).

You're saying I should definitely rescue the unused LaserJet III from the dusty corner at the office printer room?

Yes. Those things would survive a nuclear war and still print. Realistically, you need to replace the drum every year or two, depending on how much you print, and then just fill it up with the cheapest toner you can find - it will work no matter what.
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