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Some Users Want Terrible User Interfaces

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11–20 of 35 posts

Re: Some Users Want Terrible User Interfaces

#11
post #10

Shouldn't this entry link to one of the original articles instead of to some random, er, symbiont? Sorry if I'm missing something here; I'm the new kid.

Yes, but no reason to fling insults around. Linking to articles you enjoyed and commenting on them is not some kind of despicable act. It’s, in fact, quite normal.

Re: Some Users Want Terrible User Interfaces

#12
I don't know if I can agree with the stick shift argument. There are benefits over an automatic transmission, and you can choose the same model of car with either transmission types. I'd equate the differences to having a settings page with defaults and then advanced user options. I like a better design than not, but I think the traders use bloomberg terminal largely for the data that it displays. I don't think that is is going to change much between the current and potentially redesigned versions.

Re: Some Users Want Terrible User Interfaces

#13
post #12

I don't know if I can agree with the stick shift argument. There are benefits over an automatic transmission, and you can choose the same model of car with either transmission types. I'd equate the differences to having a settings page with defaults and then advanced user options. I like a better design than not, but I think the traders use bloomberg terminal largely for the data that it displays. I don't think that…

Agreed. As far as I'm concerned, a manual transmission and an automatic transmission are completely different animals altogether. In my mind, his whole argument fell thru once the statement was made. It's like comparing a text-based shell with a GUI interface. There are trade-offs to be considered and neither of them are "better" than the other, they just have different strengths and weaknesses.

Re: Some Users Want Terrible User Interfaces

#14
post #2

How is a black background with orange text a "blatant UI flaw"?

The fascinating thing about graphic designers is, if you use Photoshop then what do you get, a tool palette, in stark black and white, full of cryptic symbols. In other words, they tacitly acknowledge that for a busy professional, learning a "difficult" interface is fully worthwhile. Yet they continue to peddle "design" as if this isn't the case...

Re: Some Users Want Terrible User Interfaces

#15
It's not just UIs. I was in the closed beta for a computer game (friend was a dev), and one of the goals of the developers was to lower the barriers to entry for new players to get into the genre. Nearly universally, the self-described 'hardcore' players decried the changes as dumbing down the game and removing the skill barriers between new and old players. In fact, some of those changes were UI upgrades, like making the item shop easier to navigate. While that one was more generally accepted, there was still a vocal minority that thought that noobs being able to easily purchase the items they had earned would lower the competitive aspect of the game.

While there's often an initial loud and forceful resistance to change, it dies down as people get used to the new system, except for a few die-hards. In the example above, it took about two months for the community to come around and realize that removing some obvious pain points let the players focus more on strategy and whatnot. Of course, it helps that the new system is clearly superior to the old system. Microsoft Office's Ribbon, on the other hand, is not clearly superior, so people still bitch about it years after it was introduced. I happen to think it's superior in theory, but the implementation was botched a bit (menu names and organization not intuitive), so it's not a clear upgrade.

Re: Some Users Want Terrible User Interfaces

#18
This looks like yet another case of designers not "getting" the needs of anyone who wants to use the software for any length of time.

I took a gander at the comparison on http://www.portfolio.com/interactive-features/2007/06/termin... , and the whole article just annoys me. If they could focus less on "oh dear, this isn't going to win any design award" and more on making the software more efficient to use, I am confident they would not have faced the wholesale rejection that they complain about.

The current design is easy on the eyes. A black background with bright text is easier on the eyes than a glaring white flashlight with some thin black text on it. (I wonder if the misconception that dark background is bad stems from print, where it is a legitimate complaint?) Fun test: try using each of black-on-white and white-on-black at 3AM with bloodshot eyes and see which one gives you a pounding headache and which one allows you to focus on your work.

The current design is compact, and uses nice color-contrast techniques to group regions, while the "improved design" wastes a ton of pixels for spacing between the regions instead. Less eye-travel, less scrolling, less next-page-ing makes for more efficient (and therefore more relaxed) use.

Re: Some Users Want Terrible User Interfaces

#19
post #14
post #2

How is a black background with orange text a "blatant UI flaw"?

The fascinating thing about graphic designers is, if you use Photoshop then what do you get, a tool palette, in stark black and white, full of cryptic symbols. In other words, they tacitly acknowledge that for a busy professional, learning a "difficult" interface is fully worthwhile. Yet they continue to peddle "design" as if this isn't the case...

In the case of Photoshop I think it's more that an established system with a large userbase can't significantly change its UI without significant negative feedback (see Office Ribbon).

The pallet interface is also what we're used to. Most people, were they to set out to build a pixel pusher app, would start with a basic pallet UI. Unless of course they were specifically aiming to get away from that.

Also, Photoshop is a perfect example of "The more painful the UI is, the more satisfied these users are".

Re: Some Users Want Terrible User Interfaces

#20
Emacs or vi won't win any design awards, yet it is the editor of choice for a lot of hackers, and not just because of machismo.

This is because (A) there is more to design and usability than visual design, and (B) some systems design should be optimized for the expert user, not the general user.

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