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Facebook bends the rules of audience engagement to its advantage

nytimes.com

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Re: Facebook bends the rules of audience engagement to its advantage

#14

> As a company spokeswoman, Jessie Baker, told me: “The time people spend on our site is a good measure of whether we’re delivering value to them.” Eh, the same argument could be made by Philip Morris or a casino: "The time people spend using our products is a good measure of whether we're delivering value to them."

Delivering value could just mean giving them dopamine in the short term. That's value.

Re: Facebook bends the rules of audience engagement to its advantage

#17

> As a company spokeswoman, Jessie Baker, told me: “The time people spend on our site is a good measure of whether we’re delivering value to them.” Eh, the same argument could be made by Philip Morris or a casino: "The time people spend using our products is a good measure of whether we're delivering value to them."

I think Philip Morris would not be wrong here. The problem here is the difference in values that individuals have. A lot of us might think of wasting time of Facebook or Casino is a bad idea but for many people it would not be the case. Facebook is essentially competing with Snapchat, Youtube, TV for time and if Facebook wins it means they are offering more value than others. People aren't going to read more books or get new skills if Facebook deliberately rations their user's time.

Re: Facebook bends the rules of audience engagement to its advantage

#20

> As a company spokeswoman, Jessie Baker, told me: “The time people spend on our site is a good measure of whether we’re delivering value to them.” Eh, the same argument could be made by Philip Morris or a casino: "The time people spend using our products is a good measure of whether we're delivering value to them."

Exactly. Usage patterns and "deriving value" seem like very different beasts.

Yes; in fact, this statement would have made a lot more sense:

> "The time people spend using our products is a good measure of whether they're delivering value to us."

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