I'm guessing this has been asked before, but why not just use a credit card processor that handles all of that stuff for you. Seems like they are in the business of selling Japanese candy, not preventing CC fraud. Am I being naive here?
How Candy Japan got credit card fraud somewhat under control
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Re: How Candy Japan got credit card fraud somewhat under control
#12I'm guessing this has been asked before, but why not just use a credit card processor that handles all of that stuff for you. Seems like they are in the business of selling Japanese candy, not preventing CC fraud. Am I being naive here?
Yes. At $DayJob we have a similar process [e.g. Accept any card that passes the checksum, hand out rejections on a 24 hour delay after we've handled our fraud signals and processed the charge with the gateway] The credit card processors aren't particularly interested in handling this for you and you [the merchant] pay the price if you gave the processor stolen card numbers. Services like these: https://www.signifyd.c…
Re: How Candy Japan got credit card fraud somewhat under control
#13The name of the game is to make things cost more for your enemies than they cost for you. Removing instant feedback is key. Instant feedback is great. Delayed feedback is costly.
This is in large part why most DRM and anti-cheat failures happened. Companies and developers need to think about the economics of what's going on. It's not the side with the trickiest mechanism that wins. It's the team with economics on their side.
(Amateurs: tactics, pros: logistics)
Re: How Candy Japan got credit card fraud somewhat under control
#14I've set up stripe before, so I have a casual understanding of how it works, but I'm curious what an attacker would be able to do (worst case) if a server I have Stripe payments on gets rooted. Are they only able to charge legitimate customers' cards for the period of time that a payment token is active? Or I suppose they could re-direct the payment page to their own payment page. If they steal the Stripe secret key is there a way they can steal money using it? (other than just bulk testing if they can charge cards)
Re: How Candy Japan got credit card fraud somewhat under control
#15Imagine that you place a legitimate order and they don't tell you it failed; how do you find out? Days later when the order never arrives? That would result in very angry customers.
Re: How Candy Japan got credit card fraud somewhat under control
#16If you suspect an order is fraud, don't go out and say to the criminal "hey, I declined your super suspicious order!". Instead, play dead. Pretend they got you. Tell them "thank you for your order", behaving exactly the same way as if it really was a successful order. The name of the game is to make things cost more for your enemies than they cost for you. Removing instant feedback is key. Instant feedback is great.…
Better to reliably catch the humans behind this and impose stringent legal penalties than allow them to keep guessing without a cost for being wrong.
Re: How Candy Japan got credit card fraud somewhat under control
#17Is there no service that does CC processing and fraud detection already? I would think it does not make sense for every ecommerce merchant out there to build their own solution. Bemmu, you say you use PayPal - isn't PayPal also accepting Credit Cards? Don't they do the fraud detection in this case? I would expect them to have a huge advantage. You only see the IPs and other metadata from a few customers. They see mil…
Yep, PayPal is awesome at this. I originally intended to go on a long tirade about how PayPal had dealt with this, but cut it out as the post was starting to get a bit long. --- Peter Thiel on PayPal: "In mid-2000, we had survived the dot-com crash and we were growing fast, but we faced one huge problem: we were losing upwards of $10 million to credit card fraud every month. Since we were processing hundreds or even…
Re: How Candy Japan got credit card fraud somewhat under control
#18If I never again have to deal with a situation where some kid 'borrowed' mommy or daddy's credit card, I'll die happy. No amount of fraud detection can prevent that situation.