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Exception Monitoring and Response

githubengineering.com

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Re: Exception Monitoring and Response

#2

Post by spydum »

well, disappoint.. show a shiny tool, then say how it took 6+ years to develop, and wont likely be open sourced. yes.. lot of us would like to implement something similar, just dont have the engineering resources to flush it out.

if I had to take a stab at it, I'd say a good place to start is some ELK platform. Seems like it has almost all of the right components to build something like this. Just curious if they have their apps directly feeding exceptions, or if they are slurping logs.

Re: Exception Monitoring and Response

#3

Post by brianr »

Great to see some more brainpower going into this problem. We at Rollbar (https://rollbar.com) have been at this as well for the past 3 years, and I'm still stunned from time to time at how useful exception monitoring is.

For anyone looking to implement something like Haystack, definitely give Rollbar a look -- you'll find most of these capabilities there (and much more). And if any of the Haystack or GitHub devs have had a chance to play around with both, I'd be really interested to hear any feedback; drop me a line (email in profile).

Re: Exception Monitoring and Response

#5

Post by aroben »

spydum wrote: post #2

well, disappoint.. show a shiny tool, then say how it took 6+ years to develop, and wont likely be open sourced. yes.. lot of us would like to implement something similar, just dont have the engineering resources to flush it out. if I had to take a stab at it, I'd say a good place to start is some ELK platform. Seems like it has almost all of the right components to build something like this. Just curious if they hav…

We send exceptions to Haystack directly. It usually happens in a begin/rescue block or via a middleware that reports uncaught exceptions.

Re: Exception Monitoring and Response

#8

Post by Linell »

stympy wrote: post #7

I have to chime in and offer up Honeybadger ( https://www.honeybadger.io ) as a hosted option for monitoring, since I'm a co-founder. :) Our goal is to make dealing with errors so awesome that you'll want to get more of them. :)

I'm a Honeybadger user and love it! Extremely useful.

Re: Exception Monitoring and Response

#9

Post by gargarplex »

jarus wrote: post #4

I can recommend Sentry which is open source and works great since many years! https://github.com/getsentry/sentry or hosted https://getsentry.com/

Lovely how the copy on their homepage is "Shit happens — Be on top of it." Trust me, that same organizational/cultural ethos applies to customer service, wherein I dealt with petulant, arrogant and occasionally wrong 20 somethings.
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