The Incompetence of American Airlines and the Fate of Mr. X
dustincurtis.com
The Incompetence of American Airlines and the Fate of Mr. X
1–10 of 103 posts
Re: The Incompetence of American Airlines and the Fate of Mr. X
#2More interesting to me, the email that got the guy fired: http://dustincurtis.com/dear_dustin_curtis.html
An articulate explanation of how good intentions at big companies can often be implemented only slowly.
Re: The Incompetence of American Airlines and the Fate of Mr. X
#3I hope Virgin hires this guy and makes a media event out of it. I will now never fly American Airlines ever again in my life. This sincerely pissed me off.
Re: The Incompetence of American Airlines and the Fate of Mr. X
#4Its amazing how someone so obviously passionate can be completely screwed over by such bureaucracy. Do HR departments ever have humans running them?
Re: The Incompetence of American Airlines and the Fate of Mr. X
#5More interesting to me, the email that got the guy fired: http://dustincurtis.com/dear_dustin_curtis.html An articulate explanation of how good intentions at big companies can often be implemented only slowly.
Also a good argument for never putting someone's email up directly on the Web - you've got to paraphrase if you think anyone might ever object to it.
And, yes, that's depressing.
Re: The Incompetence of American Airlines and the Fate of Mr. X
#6More interesting to me, the email that got the guy fired: http://dustincurtis.com/dear_dustin_curtis.html An articulate explanation of how good intentions at big companies can often be implemented only slowly.
Also a good argument for never putting someone's email up directly on the Web - you've got to paraphrase if you think anyone might ever object to it. And, yes, that's depressing.
Also a good argument against using company email for personal correspondence.
"AA searched their exchange database for the text I posted, found the guy, and fired Mr. X on the spot."
Re: The Incompetence of American Airlines and the Fate of Mr. X
#7From the point of view of the management - this is someone who wrote an article about the company having big time bureaucracy, lot of teams that don't talk to each other and hinting that the company culture is all messed up. well, what can one expect.
Re: The Incompetence of American Airlines and the Fate of Mr. X
#8This is nothing but positive, actually. Someone who is passionate, thoughtful, and caring about his trade will have a _much_ greater impact, career, and reward at a different organization than the one described by
http://dustincurtis.com/dear_dustin_curtis.html
Re: The Incompetence of American Airlines and the Fate of Mr. X
#9A bit off-topic, but Dustin Curtis' site really hurts my eyes reading on my MacBook pro... I have a really hard time reading his text, and when I look away, I have very pronounced stripe patterns in my vision.
Re: The Incompetence of American Airlines and the Fate of Mr. X
#10A bit off-topic, but Dustin Curtis' site really hurts my eyes reading on my MacBook pro... I have a really hard time reading his text, and when I look away, I have very pronounced stripe patterns in my vision.
I have the exact reverse here. I love sites and applications that use a dark background; bright backgrounds are like staring into a lamp. It probably depends on the environment you tend to read in; I usually read in a darker room.