Someone's stealing our identity on Apple's App Store
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Re: Someone's stealing our identity on Apple's App Store
#2Re: Someone's stealing our identity on Apple's App Store
#3Re: Someone's stealing our identity on Apple's App Store
#4"We were under the impression that Apple would protect us from being in a situation like this. "
Frankly it sounds like you were under the impression that Apple is able to universally and fairly adjudicate all claims in less than 24 hours. That's silly.
What if the fraudster complained about you and Apple acted too quickly and tossed your app? I mean sure your app was there first but in lots of cases the service exists before any app and you can imagine someone come in and puts out an app for foo.com before they put out the official one.
While your case is more cut and dried than most a big corporation is not going to have a different procedure for every precious snowflake. I do hope the book is eventually thrown at this creep though!
Re: Someone's stealing our identity on Apple's App Store
#5Competition and copycats exist - users have an appetite for new stuff and quality apps. Apps can be disposable - the average user has something like 64 apps on their device.
So the trick now is to make the app far better than the copycats and to get it back up on the charts.
Re: Someone's stealing our identity on Apple's App Store
#6Re: Someone's stealing our identity on Apple's App Store
#7Re: Someone's stealing our identity on Apple's App Store
#8"On August 22nd, 2013..." "We were under the impression that Apple would protect us from being in a situation like this. " Frankly it sounds like you were under the impression that Apple is able to universally and fairly adjudicate all claims in less than 24 hours. That's silly. What if the fraudster complained about you and Apple acted too quickly and tossed your app? I mean sure your app was there first but in lots…
How would the fraudster complain about a stolen app if the allegedly stolen app had been on the app store for a considerable time before the fraudster's app was submitted ?
Re: Someone's stealing our identity on Apple's App Store
#9INAL, but doesn't the DMCA apply here? They took content (images, etc...) from your app and attempted to distribute / sell it as their original work. If Apple's response is not an immediate takedown of the accused app, haven't they violated the safe harbor provisions?
Re: Someone's stealing our identity on Apple's App Store
#10"On August 22nd, 2013..." "We were under the impression that Apple would protect us from being in a situation like this. " Frankly it sounds like you were under the impression that Apple is able to universally and fairly adjudicate all claims in less than 24 hours. That's silly. What if the fraudster complained about you and Apple acted too quickly and tossed your app? I mean sure your app was there first but in lots…
Well, it would certainly be a good start if they would use their lengthy review process to actually look at the apps. Their employees probably are too occupied judging what is morally appropriate for an adult Apple user to look at.