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Instagram's official response

blog.instagram.com

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Re: Instagram's official response

#2
I don't think Instagram/Systrom had any intention to sell user photos or do anything as drastic as the blogosphere made its TOS changes sound.

It did the right thing responding so quickly to user feedback. Hopefully it'll result in a TOS that lets Instagram monetize without infringing on the privacy of its users.

Re: Instagram's official response

#4
This is a completely different style of incident response than parent company Facebook's. I much prefer this (relatively) straight up approach, although I'll admit it's more likely to come back and bite them in the arse a few years down the line.

Re: Instagram's official response

#5
They want to use your pictures to sell products to your friends. Say you take a picture of your friends at Domino's Pizza. They can show that picture to your friends and say "Look this guy who you know loves our pizza. Come try it out." Now you may not mind making an endorsement. But with this plan they don't have to ask you for permission. They can just do it.

And if you turn out to be a hit they can use it to sell the pizza to everyone not just your friends.

And if you're really a hit, they can use it to sell underwear. Or adult diapers. Or contraceptives. Or whatever you might not like them to use your imagery to sell.

Re: Instagram's official response

#6
One of the main reasons these documents don’t take effect immediately, but instead 30 days from now, is that we wanted to make sure you had an opportunity to raise any concerns.

I see, they learned quite a bit from politicians. First push for the extremes, and if you get buried by bad press, produce a watered-down compromise.

Still, it is a surprisingly fair statement from a Facebook owned company.

Re: Instagram's official response

#7
Kevin Systrom is the man. To be acquired, be part of a public company and still respond quickly, succinctly and effectively their monetization plan is something a lot of companies can learn from.

Re: Instagram's official response

#9
post #2

I don't think Instagram/Systrom had any intention to sell user photos or do anything as drastic as the blogosphere made its TOS changes sound. It did the right thing responding so quickly to user feedback. Hopefully it'll result in a TOS that lets Instagram monetize without infringing on the privacy of its users.

> Hopefully it'll result in a TOS that lets Instagram monetize without infringing on the privacy of its users.

And maybe just maybe they will review further TOS changes before unleashing them. If these terms were really against Instagram's plans, it's almost even more pathetic.

Re: Instagram's official response

#10
Hopefully the take-away is an explanation would have been helpful when the ToS was changed. Everyone was given limited information and they interpreted it how they could.

Maybe sites will think about this next time they quietly changed their ToS.

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