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Tesla reveals two Robotaxi crashes involving teleoperators

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Re: Tesla reveals two Robotaxi crashes involving teleoperators

#3

Does anyone know how the tele operators for either this or waymo interface with the vehicle? Do they have like a sim racing sort of setup? Are they trying to do this through an xbox controller type of thing? I know the military went that route.

At least for Waymo, the remote control is not nearly that direct. The human operators suggest a route through a confusing scene, but the self driving remains in control for executing that suggested route, and may reject it.

A remote operator driving directly, via a racing sim setup or an Xbox controller, just isn't safe. Too much latency, lack of visibility, and connection unreliability.

Re: Tesla reveals two Robotaxi crashes involving teleoperators

#4

Does anyone know how the tele operators for either this or waymo interface with the vehicle? Do they have like a sim racing sort of setup? Are they trying to do this through an xbox controller type of thing? I know the military went that route.

Waymo doesn’t have remote operators in the same way Tesla does. They can assist with making a decision on what to do if the car is stuck, but they do not remotely drive the car the way Tesla does.

Re: Tesla reveals two Robotaxi crashes involving teleoperators

#5

Does anyone know how the tele operators for either this or waymo interface with the vehicle? Do they have like a sim racing sort of setup? Are they trying to do this through an xbox controller type of thing? I know the military went that route.

W-A-S-D on a Dell keyboard wouldn't surprise me.

Re: Tesla reveals two Robotaxi crashes involving teleoperators

#7

Does anyone know how the tele operators for either this or waymo interface with the vehicle? Do they have like a sim racing sort of setup? Are they trying to do this through an xbox controller type of thing? I know the military went that route.

Tesla's setup are a bunch of desks with steering wheels crammed together in a normal call center [0]. Waymo doesn't do teleoperation, but other companies exist that have like Vay. Compare their setup [1].

[0] https://pbs.twimg.com/media/GuE3ie2WcAAyeWs?format=jpg&name=...

[1] https://imageio.forbes.com/specials-images/imageserve/6828f0...

Re: Tesla reveals two Robotaxi crashes involving teleoperators

#8
It would be fascinating to know where the remote drivers were located that were remotely controlling these vehicles. Wasn’t there a big hubbub about using remote staff in the Philippines a while ago? This can change the reliability profile quite a bit. (Internet quality)

Re: Tesla reveals two Robotaxi crashes involving teleoperators

#9
post #8

It would be fascinating to know where the remote drivers were located that were remotely controlling these vehicles. Wasn’t there a big hubbub about using remote staff in the Philippines a while ago? This can change the reliability profile quite a bit. (Internet quality)

Driving skill (and road manners) is also a serious issue, not only Internet quality (it's mostly solved nowadays with dual 5G/dual residential, Starlink is also available, np), getting a driver license is basically just paying a fixer for $200 (equivalent in PHP) and even if you attend the school genuinely and all, it's still super easy versus the west.
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