OVH forgot they donated documentation hosting to Pandas

As someone who's been around the block for affordable hosting providers, OVH was one of those that never really impressed. They never had any major downtime for me, but micro-outages, blips... things like that were common. Support was fine. In time I migrated off in search of better stability.

Overall my gold standard is still Hetzner or DO for easy-to-use, affordable VPS/hosting options.

Re: OVH forgot they donated documentation hosting to Pandas

#5

Post by lucb1e » Fri, Mar 13, 2026, 4:50 PM UTC

The comment says "again". I'm not too surprised agreements like this are not the normal procedure and can get forgotten about (it shouldn't... but if this isn't automated, humans can make mistakes), but more than once?

Re: OVH forgot they donated documentation hosting to Pandas

#6

Post by bombcar » Fri, Mar 13, 2026, 4:51 PM UTC

The pertinent comment is "again" - apparently this has already happened once.

(OVH should either have a special type of free account they can use for donations, or just bill themselves for it as "internal" usage.)

Re: OVH forgot they donated documentation hosting to Pandas

#7

Post by [deleted] » Fri, Mar 13, 2026, 4:52 PM UTC

vova_hn2 wrote: post #2

Vibecoders messed with billing service again

[deleted]

Re: OVH forgot they donated documentation hosting to Pandas

#8

Post by blell » Fri, Mar 13, 2026, 4:52 PM UTC

vova_hn2 wrote: post #2

Vibecoders messed with billing service again

[flagged]

Re: OVH forgot they donated documentation hosting to Pandas

#9

Post by hypeatei » Fri, Mar 13, 2026, 4:52 PM UTC

I've always wondered how these types of "waived" accounts are coded in the backend. Are there flags in a table (i.e. first class support) or is it hacked together with duct tape? Seems like OVH is using the latter solution.

Re: OVH forgot they donated documentation hosting to Pandas

#10

Post by idoubtit » Fri, Mar 13, 2026, 4:53 PM UTC

Before cutting a service, OVH sends several warnings. In my opinion, the worrying point is not that OVH made a mistake, it's that important messages to the "infrastructure mailing list" of Pandas were ignored for weeks... until the post-mortem.