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Home Depot GitHub token exposed for a year, granted access to internal systems

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Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#3

Wow, the non-response/communication at any time by Home Depot to all parties involved in trying to help them, is staggering.

If you’ve ever tried to find an employee in one of their stores, this won’t be very surprising.

Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#4
Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search

Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#5

Wow, the non-response/communication at any time by Home Depot to all parties involved in trying to help them, is staggering.

If you’ve ever tried to find an employee in one of their stores, this won’t be very surprising.

Go in knowing exactly what you want and you’ll be asked by no less than 3 employees if you need help finding anything.

Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#6

Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search

+1

also, when I'm in my local store it seems like cell connection goes to shit for some reason and then I have to jump on their in store wifi in order to search their website

Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#7

Wow, the non-response/communication at any time by Home Depot to all parties involved in trying to help them, is staggering.

If you’ve ever tried to find an employee in one of their stores, this won’t be very surprising.

Opposite data point, where I live, there's lots of people working the floor. I'm usually asked if I need help at least once when I'm there. Maybe it depends on the store or whatever the umbrella org is.

Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#8

Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search

If you go to the home depot page for torque wrenches and click the filter for drive size, you get this list:

  1/2 in
  1/4 in
  1 in
  3/8 in
  3/4 in
  Specialty
Here is the same list in decimal to make the insanity plainly obvious:

  0.5
  0.25
  1
  0.375
  0.75
What sadistic lunatic made that sort order?! It's not based on size and it's not alphabetic.

Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#9

Given the absolute state of their website on mobile it's hardly surprising. It's faster to find an employee and ask them where an item is at instead of waiting for the search to finish, see that it the "current store" now points to a random location somewhere in a different state, pick the correct store and re-do the search

If you go to the home depot page for torque wrenches and click the filter for drive size, you get this list: 1/2 in 1/4 in 1 in 3/8 in 3/4 in Specialty Here is the same list in decimal to make the insanity plainly obvious: 0.5 0.25 1 0.375 0.75 What sadistic lunatic made that sort order?! It's not based on size and it's not alphabetic.

I had to check what the gold standard McMaster-Carr does: their torque wrench drive size widget is sorted 1/4", 3/8", 1/2", 3/4", 1", 1 1/2". Glorious. https://www.mcmaster.com/products/torque-wrenches/

Re: Home Depot GitHub token exposed for a year, granted access to internal systems

#10

Wow, the non-response/communication at any time by Home Depot to all parties involved in trying to help them, is staggering.

If you’ve ever tried to find an employee in one of their stores, this won’t be very surprising.

Purely anecdotal, but I found Lowe's generally had much better customer service. But maybe it's just where I live
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