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Farming Hard Drives (2012)

backblaze.com

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Re: Farming Hard Drives (2012)

#4

Post by gadders »

Great hardware knowledge. Appalling backup software.

I got told by their support that I had to change my password for their service. Opened the website, went to my account and tried to change my password. Didn't work.

Got told by their customer support that you have to use the "lost password" method.

How hard is it to right a password reset method that works?

Re: Farming Hard Drives (2012)

#5

Post by gradschool »

gadders wrote: post #4

Great hardware knowledge. Appalling backup software. I got told by their support that I had to change my password for their service. Opened the website, went to my account and tried to change my password. Didn't work. Got told by their customer support that you have to use the "lost password" method. How hard is it to right a password reset method that works?

Former backblaze customer here, the trick is that you can't copy and paste your password as one might do with a password manager. You have to type it manually so that the web page can interactively tell you how strong the password is getting as you type it.

Backblaze lost me as a customer due to the new password and 2FA requirements, which would lock me out if I were to lose my devices, the exact scenario I'm trying to mitigate. Not affiliated, I'm now trying my luck with pixeldrain, mega, and koofr (having quit proton lately as well since it broke rclone compatibility a few weeks ago).

Re: Farming Hard Drives (2012)

#6

Post by gadders »

gradschool wrote: post #5
gadders wrote: post #4

Great hardware knowledge. Appalling backup software. I got told by their support that I had to change my password for their service. Opened the website, went to my account and tried to change my password. Didn't work. Got told by their customer support that you have to use the "lost password" method. How hard is it to right a password reset method that works?

Former backblaze customer here, the trick is that you can't copy and paste your password as one might do with a password manager. You have to type it manually so that the web page can interactively tell you how strong the password is getting as you type it. Backblaze lost me as a customer due to the new password and 2FA requirements, which would lock me out if I were to lose my devices, the exact scenario I'm trying…

Crashplan used to work well, but they decided they didn't want retail customers (and now apparently do again).

Re: Farming Hard Drives (2012)

#8

Post by fwipsy »

philipwhiuk wrote: post #7

Going around to lots of stores burning fuel depriving regular consumers of inventory forcing them onto your cloud solution. It's classic SV screw-regular-folk-as-long-as-its-not-banned.

Devil's advocate: Individual users probably aren't filling a 3tb hard drive most of the time. (This may not apply to HN users, but I imagine most people buy a hard drive larger than they need and never fill it up.) So arguably, Backblaze used the drives more efficiently, because each drive benefited many users and its entire capacity would be used.

Re: Farming Hard Drives (2012)

#10

Post by gwbas1c »

fwipsy wrote: post #8
philipwhiuk wrote: post #7

Going around to lots of stores burning fuel depriving regular consumers of inventory forcing them onto your cloud solution. It's classic SV screw-regular-folk-as-long-as-its-not-banned.

Devil's advocate: Individual users probably aren't filling a 3tb hard drive most of the time. (This may not apply to HN users, but I imagine most people buy a hard drive larger than they need and never fill it up.) So arguably, Backblaze used the drives more efficiently, because each drive benefited many users and its entire capacity would be used.

That's not appropriate. People buy those drives to do whatever the ^#$^#$ they want to do with them. Backblaze's service may or may not be an effective replacement for what people wanted the drives for.
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