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New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

techcommunity.microsoft.com

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Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#2

Post by etskinner »

Really impressive that they got thru an entire develop, build, approval, and documentation process in just about 2 days. Not that any of those steps are extremely hard for this fix, but I'm always impressed when big corporations can move so fast

Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#3

Post by phoe-krk »

etskinner wrote: post #2

Really impressive that they got thru an entire develop, build, approval, and documentation process in just about 2 days. Not that any of those steps are extremely hard for this fix, but I'm always impressed when big corporations can move so fast

> an entire develop, build, approval, and documentation process in just about 2 days

...on a weekend.

Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#4

Post by ssahoo »

etskinner wrote: post #2

Really impressive that they got thru an entire develop, build, approval, and documentation process in just about 2 days. Not that any of those steps are extremely hard for this fix, but I'm always impressed when big corporations can move so fast

When their bottom line and head is at stake, what were they supposed to do?

Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#5

Post by nerdjon »

etskinner wrote: post #2

Really impressive that they got thru an entire develop, build, approval, and documentation process in just about 2 days. Not that any of those steps are extremely hard for this fix, but I'm always impressed when big corporations can move so fast

I sympathize with the engineers, QA, and everyone involved in getting this out.

I have to imagine it was a lot of long hours, and the testing was insane. The last thing I want to do is put this tool out and it somehow messes things up more.

But glad it’s out. Hopefully it helps with the remaining machines and with any that are being problematic.

Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#6

Post by switch007 »

etskinner wrote: post #2

Really impressive that they got thru an entire develop, build, approval, and documentation process in just about 2 days. Not that any of those steps are extremely hard for this fix, but I'm always impressed when big corporations can move so fast

> develop, build, approval, and documentation process

Under the immense pressures, I'm sure one or two of the usual steps were missed or reduced (perhaps this is what you were insinuating?)

Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#7

Post by Bognar »

ssahoo wrote: post #4
etskinner wrote: post #2

Really impressive that they got thru an entire develop, build, approval, and documentation process in just about 2 days. Not that any of those steps are extremely hard for this fix, but I'm always impressed when big corporations can move so fast

When their bottom line and head is at stake, what were they supposed to do?

They could say "third party kernel modules are installed at your own risk" and provide the usual level of business hours support. CrowdStrike fucked up and Microsoft is helping its customers recover from CrowdStrike's fuckup.

Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#9

Post by ssahoo »

Bognar wrote: post #7
ssahoo wrote: post #4

Earlier quoted context omitted.

When their bottom line and head is at stake, what were they supposed to do?

They could say "third party kernel modules are installed at your own risk" and provide the usual level of business hours support. CrowdStrike fucked up and Microsoft is helping its customers recover from CrowdStrike's fuckup.

They recommend crowdstrike to customers. Now they are trying to at least skim some good will. Also bad a kernel module that can ruin the OS is partially their fault.

Re: New Recovery Tool to help with CrowdStrike issue impacting Windows endpoints

#10

Post by stackskipton »

ComputerGuru wrote: post #8

We released ours the same day as the mass crashes :) https://x.com/mqudsi/status/1814367837940515098

Congrats? Microsoft has higher quality assurance concerns since anything with their name on it means customers will come beating down their door for support if ANYTHING goes wrong even if it's not them.
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