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Samsung declares different TBW for same SSD model on different markets

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Samsung declares different TBW for same SSD model on different markets

#1

Post by the4anoni »

(All credits for this finding go to mat_swat user from IThardware.pl forum)

UK: https://web.archive.org/web/20240714070057/https://www.samsu...

US: https://web.archive.org/web/20240714065915/https://www.samsu...

PL: https://web.archive.org/web/20240714065739/https://www.samsu...

On Polish Samsung site same SSD (990 Pro 4TB) is advertised with TBW of 1200TB, while on US and UK sites 2400TB.

As can be found on this screenshot (use google translate) https://forum.ithardware.pl/uploads/monthly_2024_07/Samsung-...

Samsung claims this is not an error on their site, and devices for different markets may have different specs.

Source: https://forum.ithardware.pl/topic/7919-samsung-990-pro-podw%...

Re: Samsung declares different TBW for same SSD model on different markets

#4

Post by Rinzler89 »

>Samsung claims this is not an error on their site

That doesn't necessarily make it true. There's no guarantee that the clueless underpaid rep whoever claimed that from Samsung's side actually knew what they were talking about or have the contacts of Samsung Semi engineers to ask for correct technical specs or would bother with it even if he could #notmyjob.

It could very well be a typo or copy/paste error that the rep can't verify so they double down on it being correct (our company doesn't make mistakes policy) with the excuse of different markets since product segmentation is a real thing even if it might not apply here.

Re: Samsung declares different TBW for same SSD model on different markets

#5

Post by rasz »

EVa5I7bHFq9mnYK wrote: post #2

What about the prices? Is Polish one cheaper?

More expensive "official" samsung.com/uk/ price, but Samsung UK official Amazon listing is already cheaper than cheapest Polish distributed drive while samsung.com/us/official Samsung US Amazon/bestbuy is 40% cheaper than that.

Re: Samsung declares different TBW for same SSD model on different markets

#7

Post by the4anoni »

rasz wrote: post #5
EVa5I7bHFq9mnYK wrote: post #2

What about the prices? Is Polish one cheaper?

More expensive "official" samsung.com/uk/ price, but Samsung UK official Amazon listing is already cheaper than cheapest Polish distributed drive while samsung.com/us/official Samsung US Amazon/bestbuy is 40% cheaper than that.

US site pricing doesn't include taxes, keep that in mind.

Re: Samsung declares different TBW for same SSD model on different markets

#8

Post by TeMPOraL »

I imagine it's because Poland, and EU in general, is serious about consumer protection. When they set the TBW to 2400TB, there's X% of drives that will fail under that, requiring warranty service. That X% might be OK in the US, but too expensive for them in Poland, so they slice the TBW in half, reducing failure-within-warranty % to a small fraction of X (it's non-linear), and call it a day.

(For products aimed at general consumer market, approximately no one will look at this parameter at the time of purchase - but they might when the drive fails and they wonder whether they're entitled to a replacement.)

Re: Samsung declares different TBW for same SSD model on different markets

#9

Post by the4anoni »

TeMPOraL wrote: post #8

I imagine it's because Poland, and EU in general, is serious about consumer protection. When they set the TBW to 2400TB, there's X% of drives that will fail under that, requiring warranty service. That X% might be OK in the US, but too expensive for them in Poland, so they slice the TBW in half, reducing failure-within-warranty % to a small fraction of X (it's non-linear), and call it a day. (For products aimed at ge…

On Samsung's Netherlands website they also declare 2400 TBW.

http://web.archive.org/web/20240714091323/https://www.samsun...

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