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I sued a telemarketer and got $4,000

impactdialing.com

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Re: I sued a telemarketer and got $4,000

#4
The first call after he goes on the DNC is clearly a violation.

The calls thereafter, when he's stringing them along...not so sure. Once you start saying "I'm interested, tell me more"...I think the company has a fairly solid claim of having a business relationship...if not legally, certainly ethically.

Re: I sued a telemarketer and got $4,000

#6
(Edit: please ignore the following line, I misread. Kept for posterity.)

The title is incorrect. He threatened to sue but didn't actually do it. Which I'm all for.

(/Edit)

I received, just yesterday, a call from a company claiming they could reduce my credit card interest rate to "up to 0%", but it was obviously a scam as he said he worked both for Visa and Mastercard, claiming it was "the same company and they both use the same Reduce Interest Rate department". I unfortunately lost my nerve a little and called him out, after which he became much more familiar, aggressive and even insulting. Don't have anything beyond a phone number and a name (which is probably fake). Wish I could find the nerve to do this myself.

Re: I sued a telemarketer and got $4,000

#7
It would be nice if the author had laid out some examples of how telemarketing can be done correctly, without breaking any laws and risking this sort of response.

Hopefully we will see a followup post that explains how Impact Dialing gets away with it, but I suspect that they benefit from all the fear and uncertainty.

Re: I sued a telemarketer and got $4,000

#8
> Although manually dialing is very rare, many of these regulations do not apply to manually dialing.

Followed by

> I already had three violations on my hand, but I knew I could get two more pretty easily. The next day, I called the alarm company and asked to be put on their internal Do Not Call list, and asked for a copy of their Do Not Call policy. A few days later, David called me again – violation number four.

So he manually dialed, because of previous conversations indicating a genuine interest in the product(s). And that's a violation? Suddenly all interest in and respect for the author just went down the drain as far as I'm concerned.

Re: I sued a telemarketer and got $4,000

#9
I like this article. I worked in telemarketing for a while, and was probably one of the shittiest jobs I ever had. Not only did the companies not give a crap about the laws, they didn't care about their supposed customers. We sold worthless stuff trying to pursued them into using it over much better and more established companies. Example: AAA tow services.

I found myself trying to be the good guy in the situation and do my best to actually remove people from the call lists by marking them deceased and that.

But even still the companies would always somehow get those numbers back into circulation hoping that nobody would notice.

Shady shit, glad I don't do that anymore.

Re: I sued a telemarketer and got $4,000

#10
post #8

> Although manually dialing is very rare, many of these regulations do not apply to manually dialing. Followed by > I already had three violations on my hand, but I knew I could get two more pretty easily. The next day, I called the alarm company and asked to be put on their internal Do Not Call list, and asked for a copy of their Do Not Call policy. A few days later, David called me again – violation number four. So…

Hi Corin. I asked to be on their internal DNC list, and several days later, they called me again. That's illegal. Don't you think companies should have to respect your requests to be put on their DNC lists? I mean, if you unsubscribed from an email list and kept getting emails, wouldn't you be upset?
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