Live data from Hacker News

What the CEO wants you to know (2023)

commoncog.com

1–10 of 53 posts

Re: What the CEO wants you to know (2023)

#3

Serving Customers has been the last thing on most companies minds for the past decade or 2. Dewey, Cheatum and Howe is a better example of the current "business" model of most companies. Source: I live in the real world, not the world of fiction painted in this book.

It's what the CEO wants you to know not what you objectively should know

Re: What the CEO wants you to know (2023)

#4

Serving Customers has been the last thing on most companies minds for the past decade or 2. Dewey, Cheatum and Howe is a better example of the current "business" model of most companies. Source: I live in the real world, not the world of fiction painted in this book.

https://en.wiktionary.org/wiki/Dewey,_Cheatem_and_Howe

Thank you for this, TIL.

Also, I agree with your point, but the title of the book is still accurate, the content of the book is literally what the CEO wants you to know, not what you should know.

Re: What the CEO wants you to know (2023)

#5
A sales rep who negotiates a 30-day payment term instead of a 45-day payment term is cash-wise. The company can get the money sooner and is able to put it to use elsewhere.

Well yes but at the cost of the customer’s goodwill. Now you’ve potentially lost the customer in the long-term for an extremely low short-term benefit. “Premature optimization is the root of all evil” should apply to business as much as it does coding.

Re: What the CEO wants you to know (2023)

#6
post #5

A sales rep who negotiates a 30-day payment term instead of a 45-day payment term is cash-wise. The company can get the money sooner and is able to put it to use elsewhere. Well yes but at the cost of the customer’s goodwill. Now you’ve potentially lost the customer in the long-term for an extremely low short-term benefit. “Premature optimization is the root of all evil” should apply to business as much as it does co…

Wait until you hear of full pre-payments for some B2B sales.

Re: What the CEO wants you to know (2023)

#8

Serving Customers has been the last thing on most companies minds for the past decade or 2. Dewey, Cheatum and Howe is a better example of the current "business" model of most companies. Source: I live in the real world, not the world of fiction painted in this book.

On the contrary - they are serving customers, the same way I serve dinner for my family. Diced, sliced, with juiceless bits thrown away, and leftovers given to chickens.

Re: What the CEO wants you to know (2023)

#9

Serving Customers has been the last thing on most companies minds for the past decade or 2. Dewey, Cheatum and Howe is a better example of the current "business" model of most companies. Source: I live in the real world, not the world of fiction painted in this book.

https://en.wiktionary.org/wiki/Dewey,_Cheatem_and_Howe Thank you for this, TIL. Also, I agree with your point, but the title of the book is still accurate, the content of the book is literally what the CEO wants you to know, not what you should know.

Dewey, Cheatum & Howe, was a common trope in The Three Stooges, which I watched a lot of as a kid. :)

Re: What the CEO wants you to know (2023)

#10
post #5

A sales rep who negotiates a 30-day payment term instead of a 45-day payment term is cash-wise. The company can get the money sooner and is able to put it to use elsewhere. Well yes but at the cost of the customer’s goodwill. Now you’ve potentially lost the customer in the long-term for an extremely low short-term benefit. “Premature optimization is the root of all evil” should apply to business as much as it does co…

That really depends on the customer's liquidity and cost of capital. Some customers will be happy to take shorter payment terms in exchange for other concessions. Everything is negotiable. And many customers will agree to net-30 terms in writing, but then refuse to actually pay that quickly and dare you to cut them off.
Post reply on HN