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Hetzner switches to new billing model

docs.hetzner.com

1–10 of 206 posts

Re: Hetzner switches to new billing model

#3
> We will always use the hourly price when it saves you money, meaning when you have used a product for less than a month, and the total hourly price is less than the monthly price.

That’s nice, I guess.

> we have decided to no longer send invoices to all of our customers on the same day. Instead, we will spread them out throughout the month. You will always receive your invoice on the same day of the month. But this day will be different from customer to customer.

It’s not clear to me when the billing moth starts. Is it the day the invoice is sent or is it a regular calendar month? Either way it might be confusing.

Re: Hetzner switches to new billing model

#4
post #2

For anyone else who may be confused - this is already the case in Cloud (obviously), but now will apply for Robot as well. > This structure will be similar to our Cloud billing. It says it here, but I glanced over it :)

What is the difference between cloud and robot?

Re: Hetzner switches to new billing model

#5

> We will always use the hourly price when it saves you money, meaning when you have used a product for less than a month, and the total hourly price is less than the monthly price. That’s nice, I guess. > we have decided to no longer send invoices to all of our customers on the same day. Instead, we will spread them out throughout the month. You will always receive your invoice on the same day of the month. But this…

You certainly will read that in the invoice?

Re: Hetzner switches to new billing model

#6
If monthly price won't increase than this appears to be a good change. But their dedicated servers have an "installation fee", so it won't be cost-effective to rent them for short periods, and VMs are billed on hourly basis already, to my knowledge. Not sure which products this change covers.

Re: Hetzner switches to new billing model

#7
post #6

If monthly price won't increase than this appears to be a good change. But their dedicated servers have an "installation fee", so it won't be cost-effective to rent them for short periods, and VMs are billed on hourly basis already, to my knowledge. Not sure which products this change covers.

Not all of their dedicated servers have a setup fee; for example, the lowest spec AX model does not.

https://www.hetzner.com/dedicated-rootserver/matrix-ax/

Re: Hetzner switches to new billing model

#8
post #2

For anyone else who may be confused - this is already the case in Cloud (obviously), but now will apply for Robot as well. > This structure will be similar to our Cloud billing. It says it here, but I glanced over it :)

What is the difference between cloud and robot?

Cloud is VM's Robot is bare metal

Re: Hetzner switches to new billing model

#9
post #2

For anyone else who may be confused - this is already the case in Cloud (obviously), but now will apply for Robot as well. > This structure will be similar to our Cloud billing. It says it here, but I glanced over it :)

What is the difference between cloud and robot?

Hetzner's cloud console (https://console.hetzner.cloud/) was introduced for their vServer migration (competing with the likes of Linode). Robot (https://robot.your-server.de/) was used for their vServers previously and is still used for their dedicated servers and domain names and such.

Re: Hetzner switches to new billing model

#10

> We will always use the hourly price when it saves you money, meaning when you have used a product for less than a month, and the total hourly price is less than the monthly price. That’s nice, I guess. > we have decided to no longer send invoices to all of our customers on the same day. Instead, we will spread them out throughout the month. You will always receive your invoice on the same day of the month. But this…

I'd hope that it's based on calendar months. Wouldn't invoices that span multiple years make things a lot more complicated in terms of accounting in general?
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