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Teatotaller cafe owner wins Instagram case in court

seacoastonline.com

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Re: Teatotaller cafe owner wins Instagram case in court

#2
I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant?

That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.

Re: Teatotaller cafe owner wins Instagram case in court

#3
> Meta also argued it was immune to any cases brought against them under section 230 of the Communications Decency Act (CDA), which is often used to obtain immunity from claims involving the publishing or deletion of material on its platforms.

A crack in Section 230. Nice!

Re: Teatotaller cafe owner wins Instagram case in court

#4
post #2

I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant? That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.

Agreed, it seems like a disproportionate response.

Handling the situation quietly when the court case was filed might have avoided this bad-for-Meta legal precedent. Taking it to trial seems like the most risky move, I'm interested if anyone can see Meta's legal logic here.

Re: Teatotaller cafe owner wins Instagram case in court

#5
post #2

I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant? That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.

That’s assuming you can even contact the necessary team. Usually your only recourse with FB is clicking through a support wizard and filling out a textbox. Then you get a final, unappealable judgement from an admin as a notification.

Re: Teatotaller cafe owner wins Instagram case in court

#6
post #5
post #2

I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant? That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.

That’s assuming you can even contact the necessary team. Usually your only recourse with FB is clicking through a support wizard and filling out a textbox. Then you get a final, unappealable judgement from an admin as a notification.

I'm reading as why did Meta not pay its employees internally to resolve this matter instead of paying attorneys to litigate this case. The assumption being that an employee is already on the payroll so just give them an assignment instead of giving money to lawyers.

I'm guessing their arrogance told them they'd never lose the case and it would be worth it to set precedence. Only it might have backfired

Re: Teatotaller cafe owner wins Instagram case in court

#7
post #2

I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant? That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.

It's not apples to apples. You need to pay an employee to take a few hours to handle one complaint, multiplied by number of complaints. And this is more expensive than paying lawyers a much smaller number of times.

Re: Teatotaller cafe owner wins Instagram case in court

#8
post #2

I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant? That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.

I assume lots of glitches occur (after all they "move fast and break things") and feel if they engage with one they'll be required to engage with others. While if they just spend the effort to stonewall the few who complain they'll save money in the long run. They have billions of accounts, so what's a few to them?

Re: Teatotaller cafe owner wins Instagram case in court

#10

> Meta also argued it was immune to any cases brought against them under section 230 of the Communications Decency Act (CDA), which is often used to obtain immunity from claims involving the publishing or deletion of material on its platforms. A crack in Section 230. Nice!

A crack in Section 230 would be disastrous.

But this doesn't look like a crack at all, and IG never tried to claim that they had deliberately chosen to delete the account. That might even have pushed it under Section 230!

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