23andMe changed its terms of service to prevent hacked customers from suing
1–10 of 402 posts
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#2Thanks for sharing. Will def opt out and roll into the class action suits already filed.
Take security seriously people. Especially when dealing with super sensitive data.
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#3The article doesn't add anything new from previous discussion,
23andMe updates their TOS to force binding arbitration (https://news.ycombinator.com/item?id=38551890) - (372 points | 6 days ago | 243 comments)
One interesting thing about this story though is that it appears that 23andMe is outright refusing to make a comment to anyone. Every single site that has covered the story and bothered to email them have added a, "23andMe has declined to comment" disclaimer.
Pretty scummy.
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#4Thanks for sharing. Will def opt out and roll into the class action suits already filed. Take security seriously people. Especially when dealing with super sensitive data.
Why did you send them your DNA? It was pretty obvious from day 1 that sending some random startup on the internet my DNA was a bad move.
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#5I don't understand how this is even legal but it has been widespread adopted without a backlash.
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#6I'm not a lawyer but I doubt that this will matter in the court because the time of actions matter; or in another words at the time when user registered they agreed to TOS A and later when 23andMe changed their TOS A to TOS B they achieved nothing because you can't unregister users and register them again and force them to agree to the new TOS B. I mean they can ask you to agree to new TOS but you don't have to because TOS is not a law, it is a voluntary legal agreement between a company and a customer. Retroactively enforcing something is not possible not even for the governments e.g. if I pay my corporate tax of let's say 20% in 2023 to the government, government can't say like 5 years later: you know what corporate tax is now 30%, compensate for all the differences in the past.
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#7To duck out of the new ToS, just write this email to legal@23andme.com--
To Whom It May Concern:
My name is [name], and my 23andMe account is under the email [email]. I am writing to declare that I do not agree to the new terms of service at https://www.23andme.com/legal/terms-of-service/.
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#8To duck out of the new ToS, just write this email to legal@23andme.com-- To Whom It May Concern: My name is [name], and my 23andMe account is under the email [email]. I am writing to declare that I do not agree to the new terms of service at https://www.23andme.com/legal/terms-of-service/ .
Email is arbitrationoptout@23andme.com
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#9Thanks for sharing. Will def opt out and roll into the class action suits already filed. Take security seriously people. Especially when dealing with super sensitive data.
Why did you send them your DNA? It was pretty obvious from day 1 that sending some random startup on the internet my DNA was a bad move.
Not everyone opted in as such. My wife has an identical twin who sent in a test.
Re: 23andMe changed its terms of service to prevent hacked customers from suing
#10To duck out of the new ToS, just write this email to legal@23andme.com-- To Whom It May Concern: My name is [name], and my 23andMe account is under the email [email]. I am writing to declare that I do not agree to the new terms of service at https://www.23andme.com/legal/terms-of-service/ .
Email is arbitrationoptout@23andme.com
The email I got from 23andMe linked me to legal@23andme.com.