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Americans are confused, frustrated by new tipping culture, study finds

washingtonpost.com

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Re: Americans are confused, frustrated by new tipping culture, study finds

#3

Post by yieldcrv »

A) start a town crier that names and shames mom and pop shops with tipping on their point of sale system

B) put social and legal pressure on point of sale systems like Block to stop pushing tipping interfaces on merchants. On the legal side regulate the merchant codes and what POS systems can show based on merchant code, create consequences for noncompliance. Mandate disabling it completely even for restaurants when in states where the tipped minimum wage is the same as other minimum wage. Do the same to the payment processor, Visa, Mastercard Amex etc

C) mandate disclosures to consumers when in states where the tipped minimum wage is the same as normal minimum wage

D) use the local alcohol licensing requirements to require all service personnel to discourage tipping. Verbally, on receipts, everywhere - in states with no separate lower tipped minimum wage. Or else no alcohol can be served.

E) deny other discretionary features such as outdoor parklets, if tipping culture is not discouraged

F) disable the ability to e-file payroll taxes for “high risk of tipping“ services, or anyone with many receipts

how to think of stuff like this: regulate the intermediary. this works under any governance system.

Re: Americans are confused, frustrated by new tipping culture, study finds

#5

Post by graypegg »

yieldcrv wrote: post #3

A) start a town crier that names and shames mom and pop shops with tipping on their point of sale system B) put social and legal pressure on point of sale systems like Block to stop pushing tipping interfaces on merchants. On the legal side regulate the merchant codes and what POS systems can show based on merchant code, create consequences for noncompliance. Mandate disabling it completely even for restaurants when…

To add to this, step 1 would have to be "Normalize minimum wage across the economy". Currently tipped employees have a lower minimum wage, that must equal or exceed the country-wide minimum wage after tips are paid out. Employers must make up the difference if they're short. So tips are heavily incentivized.

Forcing businesses to essentially wrap what was the tip into the price, in order to pay the full wage to staff won't solve everything, but that's a major first step! Businesses would then suddenly be able to compete on "NO TIPS HERE! :)" on a little sign by the register. You're also competing on the real price now (bill of materials + full price of labour), not a portion of it. (Bill of materials + labour not paid for by a hidden guilt-enforced fee.)

It's also just kind of shitty morally, service work deserves the respect of any other job and shouldn't be given the weird distinction of "sub-minimum wage" work.

Edit: Sorry, didn't read all of B), agree!

Re: Americans are confused, frustrated by new tipping culture, study finds

#6

Post by brianmorris10 »

yieldcrv wrote: post #3

A) start a town crier that names and shames mom and pop shops with tipping on their point of sale system B) put social and legal pressure on point of sale systems like Block to stop pushing tipping interfaces on merchants. On the legal side regulate the merchant codes and what POS systems can show based on merchant code, create consequences for noncompliance. Mandate disabling it completely even for restaurants when…

A) everyone stops tipping across the board

B) businesses have to start paying their staff better wages

Re: Americans are confused, frustrated by new tipping culture, study finds

#7

Post by pempem »

brianmorris10 wrote: post #6
yieldcrv wrote: post #3

A) start a town crier that names and shames mom and pop shops with tipping on their point of sale system B) put social and legal pressure on point of sale systems like Block to stop pushing tipping interfaces on merchants. On the legal side regulate the merchant codes and what POS systems can show based on merchant code, create consequences for noncompliance. Mandate disabling it completely even for restaurants when…

A) everyone stops tipping across the board B) businesses have to start paying their staff better wages

I think the order here is B. then A.

Historically we haven't see it go the other way

Re: Americans are confused, frustrated by new tipping culture, study finds

#8

Post by agrajag »

yieldcrv wrote: post #3

A) start a town crier that names and shames mom and pop shops with tipping on their point of sale system B) put social and legal pressure on point of sale systems like Block to stop pushing tipping interfaces on merchants. On the legal side regulate the merchant codes and what POS systems can show based on merchant code, create consequences for noncompliance. Mandate disabling it completely even for restaurants when…

If a state or local government wants to forbid tipping it doesn’t have to be this complicated. Pass a law that says it’s forbidden, that credit card merchants and POS merchants must disable tipping functionality, and for cash tips up a hotline & fees for merchants that solicit them.

Tipping is only a thing because we’ve normalized it. If you pass a law against it, it’s no longer normal, and customers will mostly stop giving them, even without highly intrusive enforcement mechanisms.

The real challenge is getting a government to want to forbid it, because people who receive tips care about them a lot while those that don’t, don’t. Until you solve that nothing else matters. Maybe tipping will go so far that the balance shifts.

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