Exway doesn't care about USB-C conformity
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Exway doesn't care about USB-C conformity
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Re: Exway doesn't care about USB-C conformity
#2I have this problem with cheap disposable vapes I get from corner stores. Elfbar did seem to add a resistor at some point, though, which is great :)
Re: Exway doesn't care about USB-C conformity
#3While I'm glad that they took the time to hold support's feet to the fire over this, doing that sort of thing is almost certainly a waste of time.
Seldom will you find a support team who can understand a technical hardware problem like this, and even more seldom will you find a company that responds to this with anything other than "nothing we can do, sorry". You're not going to get the "Wow, that is our bad, we'll retool our entire production line to account for that issue that nobody else complains about and send you one as soon as it's ready, thank you" that you so desire.
Re: Exway doesn't care about USB-C conformity
#4Given how complicated and inconsistent the USB-C spec is, I’m still surprised that Apple chose it even though it’s so terrible.
Re: Exway doesn't care about USB-C conformity
#5[deleted]
Re: Exway doesn't care about USB-C conformity
#6So, you have proof their devices are defective, and chosen to be so. Hold on those emails, they are valuable.
Also, this reminds me a lot of the urban legend regarding Van Halen and Brown M&Ms with regard to their contract.[0] If they ignore the easy stuff that is hard for most to know, what other corners might they be cutting?
Re: Exway doesn't care about USB-C conformity
#7Chinese products don't have to conform... they just have to be cheap.
Re: Exway doesn't care about USB-C conformity
#8Yes it's annoying but still don't get what the fuss is.
You said it's because they don't care about the bigger picture. But the bigger picture is they are doing everything to cut cost and adding extra chips is not worth it. They aren't exactly hailed for their built quality.
Re: Exway doesn't care about USB-C conformity
#9Yes it's annoying but still don't get what the fuss is. You said it's because they don't care about the bigger picture. But the bigger picture is they are doing everything to cut cost and adding extra chips is not worth it. They aren't exactly hailed for their built quality.
The required resistors are literally a tenth of a penny each ($0.0011/ea) on DigiKey[0], probably cheaper elsewhere. You need two of them. Two tenths of a single penny. Exway is charging between $350 and $1650 for their skateboards, from what I can see on their website.
I highly doubt this was done for cost reasons, even including the additional assembly costs, which for surface mount resistors would be very low. This feels like a design error, and I doubt the support emails went anywhere meaningful.
[0]: https://www.digikey.com/en/products/filter/chip-resistor-sur...
Re: Exway doesn't care about USB-C conformity
#10Yes it's annoying but still don't get what the fuss is. You said it's because they don't care about the bigger picture. But the bigger picture is they are doing everything to cut cost and adding extra chips is not worth it. They aren't exactly hailed for their built quality.
The whole point of the post is that they didn't even have to add an extra chip -- just a single resistor. It's not even a cost-cutting behavior, it's just a simple mistake.