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Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

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Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

#4

I have switched to prepaid gift cards instead of giving apps the right to take money from my bank account. No payment information linked to Google- got burned by auto renewal once and never again.

Not paying a debt you legitimately owe doesn’t eliminate the legitimacy of the debt. Most app owners probably won’t take any further action against you because it’s not usually worth the time and money (at least in the US), but they’re entitled to. If they sell your debt to a debt collector, have fun with that.

(Tangent: there is usually a certain number of years of inaction after which they can’t go after you for the debt, unless you again acknowledge the debt. The details and the ways to reset that clock vary by jurisdiction.)

Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

#5

I have switched to prepaid gift cards instead of giving apps the right to take money from my bank account. No payment information linked to Google- got burned by auto renewal once and never again.

Not paying a debt you legitimately owe doesn’t eliminate the legitimacy of the debt. Most app owners probably won’t take any further action against you because it’s not usually worth the time and money (at least in the US), but they’re entitled to. If they sell your debt to a debt collector, have fun with that. (Tangent: there is usually a certain number of years of inaction after which they can’t go after you for th…

Non-USA here (which might affect things): Isn't the point of paying with e.g. a Netflix gift card that they auto-cancel/pause your subscription to Netflix after the gift card runs out of funds? How would that incur a debt?

Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

#6

I have switched to prepaid gift cards instead of giving apps the right to take money from my bank account. No payment information linked to Google- got burned by auto renewal once and never again.

Not paying a debt you legitimately owe doesn’t eliminate the legitimacy of the debt. Most app owners probably won’t take any further action against you because it’s not usually worth the time and money (at least in the US), but they’re entitled to. If they sell your debt to a debt collector, have fun with that. (Tangent: there is usually a certain number of years of inaction after which they can’t go after you for th…

Generally they'll try to bill for the next month of service, be unsuccessful, and then cut off the user. No further angst.

Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

#7
I prefer that the government doesn't go too heavy handed with the rule and try to solve all problems with requirements such as maintaining detailed phone records. We don't want huge costs of compliance making it harder for small players to enter the market.

I think the rule of "sign up online, cancel online using a clearly visible option in the account settings", plus the legalese to cover corner cases, would be a huge improvement. Making it difficult to cancel a subscription is the oldest trick on the book and is tantamount to fraud.

Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

#8

Earlier quoted context omitted.

Not paying a debt you legitimately owe doesn’t eliminate the legitimacy of the debt. Most app owners probably won’t take any further action against you because it’s not usually worth the time and money (at least in the US), but they’re entitled to. If they sell your debt to a debt collector, have fun with that. (Tangent: there is usually a certain number of years of inaction after which they can’t go after you for th…

Non-USA here (which might affect things): Isn't the point of paying with e.g. a Netflix gift card that they auto-cancel/pause your subscription to Netflix after the gift card runs out of funds? How would that incur a debt?

The subscription is a recurrent commitment that you sign up for through a contract. They cancel it automatically because they don't want to bother collecting the money - it's expensive to do so and will lead to permanent churn. But they can; it's your problem to fix the payment method to cover your monthly/yearly commitment. All they have to do is to keep the service available and put something in the contract to that effect.

It's similar with power/water bills. They can't/won't cut utilities, a form of subscription with a fixed cost in addition to the usage cost, right away (there is a process for that), but you owe the money all the way until they are cut.

Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

#9

I have switched to prepaid gift cards instead of giving apps the right to take money from my bank account. No payment information linked to Google- got burned by auto renewal once and never again.

I have not used it myself, but you may be interested in

https://privacy.com/

Re: Disney, Netflix, and more are fighting FTC's 'click to cancel' proposal

#10
post #7

I prefer that the government doesn't go too heavy handed with the rule and try to solve all problems with requirements such as maintaining detailed phone records. We don't want huge costs of compliance making it harder for small players to enter the market. I think the rule of "sign up online, cancel online using a clearly visible option in the account settings", plus the legalese to cover corner cases, would be a hu…

How many interstitials would you allow after the clearly visible option in the account settings?
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