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Oracle Cloud is having a major outage

news.ycombinator.com

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Oracle Cloud is having a major outage

#1

Post by resdev »

What's worse is that their "real time" status is not showing any issues.

https://ocistatus.oraclecloud.com/#/

I had to confirm the outage based on community reported down detector.

https://downdetector.com/status/oracle-cloud/

All of our services, instances and backups for https://searchadsoptimization.com are in Oracle cloud.

This shows a critical issue when relying on a single Cloud provider. It's time to build a cross cloud infrastructure design to handle these issues.

Update: It looks like they have updated their “real time” status page after good 25 minutes of severe outage. My trust and assumptions with real time status pages changed completely.

I don't understand the point of real time status pages if they are clearly not real time and not accurate.

My error notifications were blowing up my phone, the first thing I did is check their status page and assumed issue is within my application, and I couldn't even access my backend application. Out of desperation, I had to check downdetector to confirm the issue. I have formed new respect for downdetector.

Re: Oracle Cloud is having a major outage

#3

Post by jareds »

Not all applications need high availability across multiple clouds and the cost increases that go with that. Some applications can afford a couple hours of downtime if the underlying hosting platform as issues instead of needing to do a hot failover to completely different infrastructure.

Re: Oracle Cloud is having a major outage

#4

Post by resdev »

internetter wrote: post #2

Well, if the status page says they are up do the SLAs really apply? (half kidding, this seems like an oracle thing to do)

I don't understand the point of real time status pages if they are clearly not real time and not accurate.

My error notifications were blowing up my phone, the first thing I did is check their status page and assumed issue is within my application, and I couldn't even access my backend application. Out of desperation, I had to check downdetector to confirm the issue. I have formed new respect for downdetector.

Re: Oracle Cloud is having a major outage

#5

Post by resdev »

jareds wrote: post #3

Not all applications need high availability across multiple clouds and the cost increases that go with that. Some applications can afford a couple hours of downtime if the underlying hosting platform as issues instead of needing to do a hot failover to completely different infrastructure.

I agree, I should've been more clear, i was referring to database. The main issue is if database , storage and backups are located with single Cloud provider, it is a possibility for a single point of failure.

Re: Oracle Cloud is having a major outage

#6

Post by hn_throwaway_99 »

Wow, there must be literally tens of people who are worried right now!

My shitty, snarky comment aside, I am genuinely curious about why someone would choose Oracle as a cloud provider. If you look at their capex spend, it's undeniable they have so vastly underinvested in their cloud compared to AWS, Azure and GCP, that even if you were an "Oracle shop" I'm genuinely curious what benefits their cloud would offer.

Edit: Just want to say I really do appreciate the responses, lots of good info! I didn't know Oracle cloud offered a decent free tier, will take a look.

Re: Oracle Cloud is having a major outage

#8

Post by gtirloni »

resdev wrote: post #4
internetter wrote: post #2

Well, if the status page says they are up do the SLAs really apply? (half kidding, this seems like an oracle thing to do)

I don't understand the point of real time status pages if they are clearly not real time and not accurate. My error notifications were blowing up my phone, the first thing I did is check their status page and assumed issue is within my application, and I couldn't even access my backend application. Out of desperation, I had to check downdetector to confirm the issue. I have formed new respect for downdetector.

1. It only goes to red after a set of humans determine it's really high impact and should be made public. Minor or localized outages rarely qualify.

2. Previous point is ignored very often and outage is only made public when major clients or news organizations take notice and inquire.

Re: Oracle Cloud is having a major outage

#9

Post by BryantD »

hn_throwaway_99 wrote: post #6

Wow, there must be literally tens of people who are worried right now! My shitty, snarky comment aside, I am genuinely curious about why someone would choose Oracle as a cloud provider. If you look at their capex spend, it's undeniable they have so vastly underinvested in their cloud compared to AWS, Azure and GCP, that even if you were an "Oracle shop" I'm genuinely curious what benefits their cloud would offer. Edi…

Hosted Oracle database services. Otherwise, very favorable contract terms.

Re: Oracle Cloud is having a major outage

#10

Post by Spivak »

resdev wrote: post #4
internetter wrote: post #2

Well, if the status page says they are up do the SLAs really apply? (half kidding, this seems like an oracle thing to do)

I don't understand the point of real time status pages if they are clearly not real time and not accurate. My error notifications were blowing up my phone, the first thing I did is check their status page and assumed issue is within my application, and I couldn't even access my backend application. Out of desperation, I had to check downdetector to confirm the issue. I have formed new respect for downdetector.

I like AWS's approach of having your own personal incidents page. Still not exactly real time but better than an unchanging wall of green. And they include performance degradations as incidents which is nice.
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