Amazon owe me £53,000 and refuse to trace the funds
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Amazon owe me £53,000 and refuse to trace the funds
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Re: Amazon owe me £53,000 and refuse to trace the funds
#2I feel like we need a "Jeff Foxworthy" rule for determining anti-trust.
"If your counterparties are afraid to assert their rights, you might be a monopoly".
---------
For OP's case, I feel that someone changed his payment details, and now this dept. at Amazon is covering up and hoping that OP will go away.
Re: Amazon owe me £53,000 and refuse to trace the funds
#3Amazon claim they made a payment but the payee's bank shows no evidence of it.
There is this thing called MT103 which allows a payer to prove that they did in fact make a payment. That should resolve things, right?
But no, Amazon refuses to supply it, and says that's final. WTF?
Re: Amazon owe me £53,000 and refuse to trace the funds
#4Someone wrote:
> I would suggest doing what i did with ebay, find their head office address and send a signed for letter stating all the transactions that need paying and proof that funds were not received
That's what I'd do, because that's the SOP in France and probably all of Europe. A registered letter / "signed for" letter / lettre recommandée / whatever it's called in your jurisdiction has some legal weight whereby the procedural clock starts ticking once it's delivered. The receiving entity is pretty much obliged to respond in a timely matter and escalate internally, because otherwise if the matter eventually goes before a court, they will, among other things, not be able to argue ignorance or negligence on the part of the sender. You can also typically send an electronic certified letter whereby the post office prints and delivers the letter, thereby effectively acting as a notary since they have a copy of the content.
Re: Amazon owe me £53,000 and refuse to trace the funds
#5Chances of this being a f up at an (intermediary) bank are very high. We see this all the time - random months fail because someone changed something in the chain of banks
That said amazon refusing to provide tracing info is ridiculous. Like being asked to find a bug in software but you’re not allowed to see the source.
Re: Amazon owe me £53,000 and refuse to trace the funds
#6Amazon have advised that the payment has been made and there is nothing else they can do. This is their final decision and if I want to trace the payment I need to contact my bank.
which is wrong. payment traces must always be made from the sender side. the receiving bank has much less information to even figure out where to start searching.
i believe this is law too at least in the EU, but probably in the UK as well.
Re: Amazon owe me £53,000 and refuse to trace the funds
#7The lack of instrumentation for transfers like this is infuriating.
I used Transferwise for years until one day a transfer (US/UK) did not arrive. Transferwise said they sent it, HSBC said they did not receive, I was stuck in the middle and both TW and HSBC support were incredibly unhelpful. It got to the point I was looking up job functions in HSBC money transfer on linked in to try and understand the process from an engineer.
Somewhere in the ether must be show me all transfers to my bank account number with source.
Eventually the money arrived; I am no longer a TW customer.
Re: Amazon owe me £53,000 and refuse to trace the funds
#8The comment is correct that there are (fairly straightforward) legal processes for recovering funds. Unpaid invoices happen all the time. Sometimes you do have to send a written threat of legal action to get paid. Sometimes it does make it all the way to court.
They are also right that there's a risk of being blacklisted by Amazon, but are you really benefiting from a relationship with them when they don't pay you?
(UK: County Court Judgement; Scotland: Sheriff Court)
Re: Amazon owe me £53,000 and refuse to trace the funds
#9I feel like we need a "Jeff Foxworthy" rule for determining anti-trust. "If your counterparties are afraid to assert their rights, you might be a monopoly". --------- For OP's case, I feel that someone changed his payment details, and now this dept. at Amazon is covering up and hoping that OP will go away.
Does Amazon really have a monopoly on custom printed tshirts? I didn't even know they offered such a service, and can think of plenty of other alternatives.
Re: Amazon owe me £53,000 and refuse to trace the funds
#10You just know that somewhere in all this there's an FTP command that failed.