Protonmail can delete the wrong email and nobody cares
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Re: Protonmail can delete the wrong email and nobody cares
#2They also don’t care about locking you permanently out of your own e-Mail with no warning, for no reason, with no recourse.
Honestly - there are far better options out there. They’re not in anyway a responsible enough business to manage an e-mail service. It’s run more like a hobby project than critical infrastructure.
Re: Protonmail can delete the wrong email and nobody cares
#3The comments in the linked thread are shocking. One person says they lost a job because of email lost by ProtonMail.
Re: Protonmail can delete the wrong email and nobody cares
#4What is shocking is the lack of communication from their side.
Re: Protonmail can delete the wrong email and nobody cares
#5This sort of reaffirms my belief that UIDs are not sufficient for syncing mail. Emails should be hashed and synced by the hash which would solve other issues, like being able to redownload specific messages that may have got corrupted locally.
Re: Protonmail can delete the wrong email and nobody cares
#6No post body was provided.
Re: Protonmail can delete the wrong email and nobody cares
#7This is such a serious bug in the context of email that the surely must take this out of stable status?
Re: Protonmail can delete the wrong email and nobody cares
#8They also don’t care about locking you permanently out of your own e-Mail with no warning, for no reason, with no recourse. Honestly - there are far better options out there. They’re not in anyway a responsible enough business to manage an e-mail service. It’s run more like a hobby project than critical infrastructure.
What are those better options that HN likes? I just switched all my accounts to protonmail, but stories like this make me want to reconsider. The fact that they won't allow me to set up a forwarding rule in case I want to switch again doesn't help.
Re: Protonmail can delete the wrong email and nobody cares
#9My own mail policy is simple:
- a hosted service because host one myself is too much work CAUSED by anti-spam measure by some "self-appointed sheriffs" of the net;
- mail fetched from remote via fetchmail, no messages left on the server, filtered on my homeserver via maildrop, indexed via notmuch, muchsync-ed over SSH to desktop(s)/laptop.
That's is.
Re: Protonmail can delete the wrong email and nobody cares
#10They also don’t care about locking you permanently out of your own e-Mail with no warning, for no reason, with no recourse. Honestly - there are far better options out there. They’re not in anyway a responsible enough business to manage an e-mail service. It’s run more like a hobby project than critical infrastructure.
What would you recommend? I'd recommend fastmail or mailbox.org