An account was suspended

Ben's account is already un-suspended, but only because he has a major presence and large audience (I would be shocked if people at Twitter didn't see this minutes into it happening or if Ben didn't have some direct line to various high up employees there).

For the rest of us peasants: good luck getting help.

'permanently suspended' is weird in itself isn't it? Just avoiding the word 'banned' or similar.. but butchering other words into meaning the same thing?

Exactly. A new account showing up out of nowhere posting nothing but links is basically exemplar spambot material.

Even blue checkmarks don't help against trolls, far right and griefers running mass-report attacks.

The problem at its core is that Twitter refuses to hire appropriate levels of moderation staff for the scale it has, and that it does nothing against raid instigators. Reddit at least has subreddit mods take care of most of the bullshit and at least the large subreddit mods have direct connections to Reddit, and Reddit itself fights back against communities that "raid" other subs, but even there it's common experience on subreddits like TwoX that women get reported to the Reddit Suicide Alert.

Twitter however? Good luck if you're not in Germany where you can file for emergency civil injunctions against Twitter in the case of wrongful bans (Twitter and FB both learned the hard way to not ignore these) or have friends in media that can amplify your shitstorm. Twitter moderation teams only act on reports, they unlike Reddit don't seem to have any staff dedicated to monitoring sentiments and trends to detect abusive behavior.

Good catch. “Suspended” by definition is temporary.