Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
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Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#2We haven't been able to process any new payments for the past 4 hours due to this issue which seems to be causing many others issues - see https://twitter.com/stripestatus/status/1561780140270501888
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#3The issue started 5h47m ago for us.
The Stripe status page is unreliable like everyone's else status page.
The Stripe API returns "An unknown error occurred".
The only source of information has been Twitter but it is not very credible - 3 hours ago, Stripe tweeted that the issue has been fixed just to find an avalanche of counter replies.
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#4Same issue, customers notify us before hearing anything from Stripe. 4 hours of no payment processing really hurts
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#5How does Stripe compare with Avalara for tax handling?
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#6Edwin from Stripe here. Just to be totally clear, only a very small fraction of Stripe’s userbase is impacted by this. That said, Stripe being unavailable for even a single user is very concerning for us, and we’re fixing things as rapidly as we can. Follow this thread for updates: https://twitter.com/stripestatus/status/1561809071061155841.
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#7Did they not fire a large portion of the teams behind the tax team (acquired company)?
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#8The issue started 5h47m ago for us. The Stripe status page is unreliable like everyone's else status page. The Stripe API returns "An unknown error occurred". The only source of information has been Twitter but it is not very credible - 3 hours ago, Stripe tweeted that the issue has been fixed just to find an avalanche of counter replies.
(Think you mixed up some tweets here—you may have seen a recovery tweet about an unrelated issue. This is the canonical thread to follow: https://twitter.com/stripestatus/status/1561809071061155841.)
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#9Stripe has been pretty bad for us lately. Downtime yes, but also slashed our corporate card limits with no explanation and refused to restore them despite our bank writing letters supporting our position.
We've been with them for 10 years and their customer service is atrocious on this position, which is unfortunate since historically it's been quite good.
We went through the arduous process of switching our corporate credit card structure to Stripe away from another vendor, and we probably have to go back to the other vendor now. Starting to understand the anti-Stripe comments that pop up from various people on HN.
Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled
#10Switched to Paddle earlier this year for other reasons, glad I'm not affected by this. Paddle is not as pleasant to work with as Stripe from a dev perspective but it also handles so much more that what I need to integrate is tiny compared to Stripe.