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Ask HN: What do you do to receive honest feedback for your products?

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Ask HN: What do you do to receive honest feedback for your products?

#1
Hey HN,

I've been thinking about this a lot lately.

If you are a solo founder/ bootstrapper, what do you do get honest feedback on your products/ideas?

Especially when you're just starting out, and have no users yet.

Who do you ask?

- Friends and family - Other founders in communities - Twitter

Anyone else?

Would love to know your approach or if something that worked for you.

Thanks

Re: Ask HN: What do you do to receive honest feedback for your products?

#2
I am an owner of grocery shop and for me it is super easy to have a talk with my clients or to observe their behaviour. Somebody don't like our goods or service, somebody use to fall down before even entering because tiles on stairs become slippery on winters. Somebody use to steal something as expensive as possible without any real needness. Well, software business is different but find a way to get some talks with your clients and try to find a way to observe what they are actually doing (please look at people but not spyware trackers).

Re: Ask HN: What do you do to receive honest feedback for your products?

#3
post #2

I am an owner of grocery shop and for me it is super easy to have a talk with my clients or to observe their behaviour. Somebody don't like our goods or service, somebody use to fall down before even entering because tiles on stairs become slippery on winters. Somebody use to steal something as expensive as possible without any real needness. Well, software business is different but find a way to get some talks with…

This is very interesting.

So basically, have a similar approach to a physical business even for a software business.

Thanks for sharing.

Re: Ask HN: What do you do to receive honest feedback for your products?

#4
Definitely lots of feedback from everyone possible. Try and have someone other than you ask in some cases, because people will be deferential and kind to you as inventor/creator.

Sometimes you can get small grants to cover professional advice, which can include feedback, or sometimes there will be events where you can get such advice from experts for free.

I also help run an invetors' club, and that is another good venue for advice.

Re: Ask HN: What do you do to receive honest feedback for your products?

#5
post #4

Definitely lots of feedback from everyone possible. Try and have someone other than you ask in some cases, because people will be deferential and kind to you as inventor/creator. Sometimes you can get small grants to cover professional advice, which can include feedback, or sometimes there will be events where you can get such advice from experts for free. I also help run an invetors' club, and that is another good v…

Very interesting, thanks for sharing Damon.

Re: Ask HN: What do you do to receive honest feedback for your products?

#8
Have you read The Mom Test? Highly recommended.

Here's a summary: https://www.slideshare.net/xamde/summary-of-the-mom-test

The closer you are to the target user and target buyer (not necessarily the same person), the better. You can learn a lot from anyone, but it might be at a pretty abstract level and less useful.

Focus as much as you can on users and buyers. Speak with them often, observe what they do often, wherever they are - conversations with you, chatting with each other online, complaining about current pain points with existing solutions, including in reviews for products that solve similar problems.

Good luck!

Re: Ask HN: What do you do to receive honest feedback for your products?

#9

Have you read The Mom Test? Highly recommended. Here's a summary: https://www.slideshare.net/xamde/summary-of-the-mom-test The closer you are to the target user and target buyer (not necessarily the same person), the better. You can learn a lot from anyone, but it might be at a pretty abstract level and less useful. Focus as much as you can on users and buyers. Speak with them often, observe what they do often, where…

Thanks a lot.

I'm a big fan of The Mom Test. Fantastic book.

But I was more curious about how are people actually applying it's lessons in their actual business.

Re: Ask HN: What do you do to receive honest feedback for your products?

#10

Have you read The Mom Test? Highly recommended. Here's a summary: https://www.slideshare.net/xamde/summary-of-the-mom-test The closer you are to the target user and target buyer (not necessarily the same person), the better. You can learn a lot from anyone, but it might be at a pretty abstract level and less useful. Focus as much as you can on users and buyers. Speak with them often, observe what they do often, where…

Thanks a lot. I'm a big fan of The Mom Test. Fantastic book. But I was more curious about how are people actually applying it's lessons in their actual business.

+1 for The Mom Test

Something I did which was highly effective was set up a Discord server to watch users talk about my product with each other. Doesn’t have to be Discord. Can be a Facebook group, sub-Reddit, etc

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