Inside the longest Atlassian outage
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Inside the longest Atlassian outage
1–10 of 772 posts
Re: Inside the longest Atlassian outage
#2Selectively restoring data only for certain rows is super hard. But the communications by Atlassian has been the worst I have ever seen in the industry.
Re: Inside the longest Atlassian outage
#3Selectively restoring data only for certain rows is super hard. But the communications by Atlassian has been the worst I have ever seen in the industry.
I actually got an email from our Atlassian contact just the other day encouraging us to switch to their cloud service. Crazy that no one thought to pause those. (I assume it must have been scheduled.)
Re: Inside the longest Atlassian outage
#4> However, if they [restore backups], while the impacted ~400 companies would get back all their data, everyone else would lose all data committed since that point
OK, so you restore backups to a separate system, and selectively copy the stomped accounts data back to production. Simple concepts aren't that simple at their scale, sure, but I suspect this is skimping details on some truly horrendous monolithic architecture choices that they're trying to hide.
Not that I ever thought using their products was a good idea; to be clear about my position... But at this point anyone continuing to rely on them for anything is asking for the suffering they'll get. Signing up for their crap for a vital business function is like offering your tonker to a snapping turtle.
Re: Inside the longest Atlassian outage
#5so this is the end of Atlassian as a company right?
Re: Inside the longest Atlassian outage
#6so this is the end of Atlassian as a company right?
I don't think so, as long as investors hold the stock, as long as customers keep paying Atlassian.
Re: Inside the longest Atlassian outage
#7The fact it's been so long and they still haven't revealed and explained the root cause of the outage is going to make it hard to regain trust on their buggy, slow tools. The bright side of the incident is that competitors that somewhat care about users have a unique opportunity to stand out.
Re: Inside the longest Atlassian outage
#8Selectively restoring data only for certain rows is super hard. But the communications by Atlassian has been the worst I have ever seen in the industry.
As this continues I suspect that this might be one of the few times where a lack of transparency / good communication really ... might not be better or worse because the situation is so bad that transparency would be horrible just the same.
Granted that's how all lies start / what sometimes people assume and they're wrong but ... maybe this is that time?
Maybe it is in fact so bad that honesty would be a push or worse?
Re: Inside the longest Atlassian outage
#9Selectively restoring data only for certain rows is super hard. But the communications by Atlassian has been the worst I have ever seen in the industry.
It’s super hard no doubt but I wonder how much of the data was hot vs cold.
Re: Inside the longest Atlassian outage
#10so this is the end of Atlassian as a company right?
Why would it ? On our end everything works fine. If you’re not one of the 400 companies, there's no difference