Ask HN: What issue tracker do you use?

#1

Post by imperialWicket » Thu, Sep 15, 2011, 7:16 PM UTC

This comes up periodically, but it's usually centered around a review of a new tool, or a particular tool.

I have to admit to being a jira lover inspired by http://news.ycombinator.com/item?id=3000200. With so many people posting polar opposite experiences, I wonder:

What issue tracker(s) are you using?

For what sort(s) of projects?

How default/custom is your installation?

How many other issue trackers did you try, if any?

As always, the "and why" information is nice, too.

Re: Ask HN: What issue tracker do you use?

#2

Post by edmarferreira » Thu, Sep 15, 2011, 7:22 PM UTC

We are using the github issue tracker. It's not powerful but is easy to use and free ( if you already using github for git hosting )

Re: Ask HN: What issue tracker do you use?

#3

Post by saiko-chriskun » Thu, Sep 15, 2011, 8:53 PM UTC

Internally we use github (haven't tried many others, honestly, just integrates well and gets the job done.)

Publicly we use tenderapp. Always loved their design and UX flow.

Re: Ask HN: What issue tracker do you use?

#4

Post by rickette » Fri, Sep 16, 2011, 9:17 PM UTC

Jira + GreenHopper. So far the best issue tracker i've worked with. Former professional experience includes Mantis, ClearQuest (bleh) and StarTeam.

I do understand that some people may be overwhelmed by Jira the first time around. It has quite a few bells and whistles. But when the number of issues grow (and it will) you'll be glad those bells are available.

Jira is quite flexible. Do invest some time in tweaking your workflows but don't overreact by introducing 20+ issue types, 30+ issue states and 100+ roles.

Re: Ask HN: What issue tracker do you use?

#5

Post by mattadams » Wed, Sep 21, 2011, 4:07 AM UTC

We use a wiki with structured forms (Foswiki). It's old school but works very well with our workflow, is somewhat customizable (with some forethought) and generally covers our bases.