Amazon still isn't doing enough to stop bait-and-switch reviews
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Amazon still isn't doing enough to stop bait-and-switch reviews
1–10 of 238 posts
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#2If you leave a bad review on a high priced item often you will be contacted and offered a refund for removing the review.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#3I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor.
At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#4If you leave a bad review on a high priced item often you will be contacted and offered a refund for removing the review.
Or Amazon will prevent you from posting the critical review in the first place.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#5I only read the 3 star or lower reviews. When they remove the rating filter, I will be in trouble.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#6Personally experienced this. I bookmarked a keyboard I was interested in purchasing in a month or so. When I went back it was a completely different item with the same reviews. Just today in fact, I was looking for an office chair seat cushion and found a very telling reddit comment from 3 years ago[1].
I know Amazon has a bulletproof return policy for the most part but I don't want to be hassled with returning everything. This just results in me just not using Amazon. You may be able to justify it for large purchases because of Amazon's return policy but for something as mundane as a can opener or seat cushion? Just shop elsewhere.
[1] https://www.reddit.com/r/buildapc/comments/a72co8/seat_cushi...
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#7Solution? Allow filtering reviews in last 7, 30, 60, 90 days (reviews in last 7 days might show 2.5 of 5 stars, e.g.)
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#8Why would they? The average consumer doesn’t even know what they are and assumes if they have a bad experience with a highly rated product it’s a one-off. I’ve told several friends and family I’ll only use Amazon as a last resort at this point. When they ask why and I explain the bait and switch thing (among many other questionable business practices) they are always shocked to hear that’s a thing.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#9Personally experienced this. I bookmarked a keyboard I was interested in purchasing in a month or so. When I went back it was a completely different item with the same reviews. Just today in fact, I was looking for an office chair seat cushion and found a very telling reddit comment from 3 years ago[1]. I know Amazon has a bulletproof return policy for the most part but I don't want to be hassled with returning every…
You don’t have to return it. Print the return label and attach it to whatever you want.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#10I only read the 3 star or lower reviews. When they remove the rating filter, I will be in trouble.
I think 4 star reviews are generally helpful as well, because these cheating companies only want and pay for 5 star reviews. Knowing that, basically everything other than 5 is generally pretty honest.
A bad sign is when a product has only 1 star and 5 star reviews.