HelpJuice -- The automatically updating help page

#1

Post by hajrice » Tue, Aug 02, 2011, 5:11 PM UTC

HelpJuice -- The automatically updating help page
helpjuice.com

Re: HelpJuice -- The automatically updating help page

#2

Post by sanbornjo » Tue, Aug 02, 2011, 5:19 PM UTC

A product that serves the company's bottom line, takes a load off the support team AND serves the customer very well.

Re: HelpJuice -- The automatically updating help page

#3

Post by hajrice » Tue, Aug 02, 2011, 5:22 PM UTC

sanbornjo wrote: post #2

A product that serves the company's bottom line, takes a load off the support team AND serves the customer very well.

Thanks for the nice words :)

Re: HelpJuice -- The automatically updating help page

#4

Post by joshuabaer » Tue, Aug 02, 2011, 5:48 PM UTC

I've been using GetSatisfaction for years but it grew out of control. I'm looking forward to a simpler solution.

Re: HelpJuice -- The automatically updating help page

#5

Post by AndyNemmity » Tue, Aug 02, 2011, 6:48 PM UTC

Signed up. Loving it, although emails when they come to me with new questions should have in the reply to all the juice email that i need to send it to get it to show up automatically.

Tools like this are awesome though. Many of us are one man shops. I run a website with 400 users, and I'm one guy. Anything that increases my productivity without me doing anything more is awesome. Thanks!

Re: HelpJuice -- The automatically updating help page

#6

Post by useflyer » Tue, Aug 02, 2011, 6:48 PM UTC

super helpful founder answered my questions, seems like an interesting service

Re: HelpJuice -- The automatically updating help page

#7

Post by hajrice » Tue, Aug 02, 2011, 7:05 PM UTC

useflyer wrote: post #6

super helpful founder answered my questions, seems like an interesting service

Thanks so much for the positive feedback!

Re: HelpJuice -- The automatically updating help page

#8

Post by hajrice » Tue, Aug 02, 2011, 7:14 PM UTC

AndyNemmity wrote: post #5

Signed up. Loving it, although emails when they come to me with new questions should have in the reply to all the juice email that i need to send it to get it to show up automatically. Tools like this are awesome though. Many of us are one man shops. I run a website with 400 users, and I'm one guy. Anything that increases my productivity without me doing anything more is awesome. Thanks!

Hi Andy. Thank you sooo much for the positive comments. Nothing better than reading these comments and chatting with the users. Very motivating!

Would you mind sending me an email at emil@helpjuice.com? I might have something interesting for you

Thanks!

Re: HelpJuice -- The automatically updating help page

#9

Post by hajrice » Tue, Aug 02, 2011, 7:15 PM UTC

joshuabaer wrote: post #4

I've been using GetSatisfaction for years but it grew out of control. I'm looking forward to a simpler solution.

This means a lot, coming from a person like you!

Re: HelpJuice -- The automatically updating help page

#10

Post by hitezh » Tue, Aug 02, 2011, 7:30 PM UTC

'Perfect' is misspelled, and so is 'Hi there'. Comes across as unprofessional. Please spend some time reviewing your copy.