Merchants can keep charging your card even if it's cancelled/expired
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Merchants can keep charging your card even if it's cancelled/expired
1–10 of 58 posts
Re: Merchants can keep charging your card even if it's cancelled/expired
#2I've always suspected so. Many times I have had a card expire and be replaced, and recurring payments under the old expiration dates continue to charged to the account. I have at least one such payment that I probably have not updated payment information in over 10 years, so that expiration date is long expired.
At one time I suspected in such cases that the bank automatically provided the payee with the new information.
Last year I had a payment issue with E-ZPass. The payments were suddenly being rejected. I came to find it this was due to out of date expiration information. The card number had remained the same, but the expiration on record was June 2012.
Yes, it took over 8 years for the bank (Chase/Visa) to start rejecting payments.
Re: Merchants can keep charging your card even if it's cancelled/expired
#3I've been told this by credit card customer support. In several instances over the last 3-4 years I've disputed charges from companies I have no relationship with, and as part of the dispute process been told I need to reach out to these companies to prevent future recurring charges. Calling a company I've never heard of to try to get them to stop charging me sounds likely to lead to further problems rather than resolving them, but I digress.
On the other hand, I've switched over to using a bank that gives me fine-grained control over virtual cards and ACH accounts. I can create a "pocket" for a vendor or a class of charges, create an associated virtual card, and put a specific amount of money into that pocket. I can enable or disable an "overdraft protection" per pocket that will pull funds from another pocket if I run out. And I can close those pockets as well.
This is great for the subscriptions that make it hard to cancel. You know, the places: "Click this button to subscribe, auto renewing", but "If you want to cancel, call this number between 8am and 5pm". I had a couple newspaper subscriptions on dedicated pockets, and after notifying their subscriptions dept that I wanted them to cancel it and was told to call a person about it, I just closed the pocket. I have gotten notifications about their continued attempted charges, but they haven't gone through.
Re: Merchants can keep charging your card even if it's cancelled/expired
#4I've been told this by credit card customer support. In several instances over the last 3-4 years I've disputed charges from companies I have no relationship with, and as part of the dispute process been told I need to reach out to these companies to prevent future recurring charges. Calling a company I've never heard of to try to get them to stop charging me sounds likely to lead to further problems rather than reso…
What bank is this? I'm using Privacy.com to do this with debit cards, but I've never heard of anything that lets you do it for ACH.
Re: Merchants can keep charging your card even if it's cancelled/expired
#5I've been told this by credit card customer support. In several instances over the last 3-4 years I've disputed charges from companies I have no relationship with, and as part of the dispute process been told I need to reach out to these companies to prevent future recurring charges. Calling a company I've never heard of to try to get them to stop charging me sounds likely to lead to further problems rather than reso…
How did you find a bank that gives you that level of control?
Re: Merchants can keep charging your card even if it's cancelled/expired
#6I've been told this by credit card customer support. In several instances over the last 3-4 years I've disputed charges from companies I have no relationship with, and as part of the dispute process been told I need to reach out to these companies to prevent future recurring charges. Calling a company I've never heard of to try to get them to stop charging me sounds likely to lead to further problems rather than reso…
What bank is this? I'm using Privacy.com to do this with debit cards, but I've never heard of anything that lets you do it for ACH.
I searched google for the word pocket, and One came up https://www.onefinance.com/features/
Re: Merchants can keep charging your card even if it's cancelled/expired
#7I've been told this by credit card customer support. In several instances over the last 3-4 years I've disputed charges from companies I have no relationship with, and as part of the dispute process been told I need to reach out to these companies to prevent future recurring charges. Calling a company I've never heard of to try to get them to stop charging me sounds likely to lead to further problems rather than reso…
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Re: Merchants can keep charging your card even if it's cancelled/expired
#8I learned this the hard way once when I tried to get rid of a $5 subscription I didn't understand with Discover. I naively figured I would just request a new card and that would be that... Nope, it's like a direct debit or something, they are linked to the actual account, despite being setup through the card. Totally broke my head to the point I actually talked myself into closing my account, which was another mistake :(
Re: Merchants can keep charging your card even if it's cancelled/expired
#9It is also worth mentioning that similarly, it was reported that NFC based transactions do not stop when card services are cancelled. One may think that the process of payment transaction checks for flags of expiration, service cancellation etc. before actually transferring money. Instead, it is possible that a stolen NFC-equipped card is used successfully long after the emitter was informed that the card is to be invalidated, and money should be recovered through the financial services (insurance) instead of, simply, never have been moved.
Re: Merchants can keep charging your card even if it's cancelled/expired
#10I hate this policy. It harmed my credit deeply for years, because all I did to restart charges was log into an old website (email management)
And since I didn’t even have the card anymore I didn’t see the charges for months.
And nothing I could do would resolve it.