FB users buying Oculus VR headsets to get customer service prioritization
1–10 of 359 posts
Re: FB users buying Oculus VR headsets to get customer service prioritization
#2Huh. Well, I guess this does shift the individual from product to customer, although it seems like quite a drastic measure to take.
The real moral I guess is, set up 2FA and maybe that trusted recovery person feature, whatever they call it.
Re: FB users buying Oculus VR headsets to get customer service prioritization
#3Nobody is buying an Oculus headset right now because they've been recalled and won't be available until August 24th.
https://www.oculus.com/quest-2/removable-facial-interface-al...
Re: FB users buying Oculus VR headsets to get customer service prioritization
#4Oculus Rift? More like "Oculus Grift", eh?
Re: FB users buying Oculus VR headsets to get customer service prioritization
#5No info on how this Facebook account takeover is happening? I wish they would provide details...
Re: FB users buying Oculus VR headsets to get customer service prioritization
#6Nobody is buying an Oculus headset right now because they've been recalled and won't be available until August 24th. https://www.oculus.com/quest-2/removable-facial-interface-al...
This recall is only for the foam face insert. It's removable and probably very inexpensive to make / replace. Oculus is sending free replacements to folks.
I am an avid Quest 2 user since ~October. I play Population:one and _love_ it. It's a team-based Battle Royale. I am just blown away by how much fun and social it is. It's been a godsend during the pandemic.
The Quest 2 is only $300 - I strongly recommend it!
Re: FB users buying Oculus VR headsets to get customer service prioritization
#7Huh. Well, I guess this does shift the individual from product to customer, although it seems like quite a drastic measure to take. The real moral I guess is, set up 2FA and maybe that trusted recovery person feature, whatever they call it.
More like product and customer. Not like Facebook has an incentive to treat your data with any more respect if paid or not.
Just like how movie tickets and train tickets don't get any cheaper with advertisement everywhere.
Re: FB users buying Oculus VR headsets to get customer service prioritization
#8No info on how this Facebook account takeover is happening? I wish they would provide details...
They didn’t have 2FA, so it’s probably as basic as a password reuse attack.
Re: FB users buying Oculus VR headsets to get customer service prioritization
#9Microsoft saw the concept of touchscreens and bought out "Surface" around 2003ish; and as a result, we didn't get widespread touchscreens until about a decade or so later.
FB buying Oculus feels exactly like that for VR.
Re: FB users buying Oculus VR headsets to get customer service prioritization
#10Nobody is buying an Oculus headset right now because they've been recalled and won't be available until August 24th. https://www.oculus.com/quest-2/removable-facial-interface-al...
This recall is only for the foam face insert. It's removable and probably very inexpensive to make / replace. Oculus is sending free replacements to folks. I am an avid Quest 2 user since ~October. I play Population:one and _love_ it. It's a team-based Battle Royale. I am just blown away by how much fun and social it is. It's been a godsend during the pandemic. The Quest 2 is only $300 - I strongly recommend it!
Does this model require an FB account to be used as intended?