What's Salesforce? (2019)
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What's Salesforce? (2019)
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Re: What's Salesforce? (2019)
#2I understand the appeal of Salesforce, though in my experience it is just as clunky and slow as the software it replaced. I'm sure there are configurations that are not that way, but it's a horrible part of my day to day experience using it as a customer support module. Comments take 4 seconds to add. Opening a case in a new tab is 30 seconds or more. Comments and feeds load progressively, slowly, making it nearly impossible to get to the beginning of long discussions. URLs are long and crazy and have no useful info or anything cool in them. We've had Salesforce consultants and experts come in and gain a second or two here or there but it's been an awful experience over the last 5 years.
Re: What's Salesforce? (2019)
#3This is a good article and history is Salesforce. Another shorter developer focused perspective: Salesforce is a relational database editor. You can create tables, columns, and relationships, app in a nice UI without writing code. You get automatic views and edit forms for records in the tables. And the whole thing is built on a platform where you can write custom sandboxed code to manipulate those records, or expose them over APIs to external systems.
The platform is both powerful and pretty clunky. Salesforce development is consistently 20 years behind established best practices. Learning Salesforce means learning the thousands of limitations and broken parts of the ecosystem. And it’s non transferable knowledge.
Re: What's Salesforce? (2019)
#4This is a good article and history is Salesforce. Another shorter developer focused perspective: Salesforce is a relational database editor. You can create tables, columns, and relationships, app in a nice UI without writing code. You get automatic views and edit forms for records in the tables. And the whole thing is built on a platform where you can write custom sandboxed code to manipulate those records, or expose…
Sounds like it could be disrupted by focusing on a subset of the market and growing up into something without the baggage?
A calcified org like that can't move fast.
Re: What's Salesforce? (2019)
#5I'm just waiting for Salesforce to be disrupted. It has become so large and all encompassing that it is hard to get into for the lower end. Seems like a ripe area for a low end competitor but I haven't seen anything great yet.
Re: What's Salesforce? (2019)
#6Company is moving away from salesforce and I don’t regret it
Re: What's Salesforce? (2019)
#7This is a good article and history is Salesforce. Another shorter developer focused perspective: Salesforce is a relational database editor. You can create tables, columns, and relationships, app in a nice UI without writing code. You get automatic views and edit forms for records in the tables. And the whole thing is built on a platform where you can write custom sandboxed code to manipulate those records, or expose…
Sounds like it could be disrupted by focusing on a subset of the market and growing up into something without the baggage? A calcified org like that can't move fast.
You're right and I think people have tried but nobody has made a killer product yet. Everyone is either trying to copy Salesforce or too niche.
Re: What's Salesforce? (2019)
#8Salesforce is a full business app development platform with almost unmatched flexibility, fully hosted and programmable. CRM doesn’t really begin to cover it.
This reads like I’m a zealot. I’m not. But there is nothing that I’ve seen that can do what it can do and, if you know how it works, you can leverage it for incredible time and efficiency savings for developing and deploying business apps.
Re: What's Salesforce? (2019)
#9Earlier quoted context omitted.
Sounds like it could be disrupted by focusing on a subset of the market and growing up into something without the baggage? A calcified org like that can't move fast.
You're right and I think people have tried but nobody has made a killer product yet. Everyone is either trying to copy Salesforce or too niche.
in my experience, every vendor we looked at who competes with salesforce is not interested in your business unless they are allowed to take over your entire backoffice. for example, we only wanted it for the CRM and order ingestion via manual entry & API, and that was okay, while other vendors insisted on also taking over our inventory management, invoicing, fulfillment, etc, rather than allowing us to simply integrate with the minimal set of APIs which we needed to sync our systems with theirs.
Re: What's Salesforce? (2019)
#10This is a good article and history is Salesforce. Another shorter developer focused perspective: Salesforce is a relational database editor. You can create tables, columns, and relationships, app in a nice UI without writing code. You get automatic views and edit forms for records in the tables. And the whole thing is built on a platform where you can write custom sandboxed code to manipulate those records, or expose…
Pre-pandemic, Dreamforce--which is basically Salesforce's user and partner show was one of the largest trade shows in the tech industry. I think they were up to about 120,000 attendees or something like that because a huge amount of work goes into customizing Salesforce for a specific business.