UK businesses caught buying five-star Google reviews
1–10 of 232 posts
Re: UK businesses caught buying five-star Google reviews
#2The BBC didn't dare to name the businesses? Weak as hell.
I remember when the BBC was a shining beacon of broadcasting excellence via shortwave radio. How the mighty have fallen.
Re: UK businesses caught buying five-star Google reviews
#3The BBC didn't dare to name the businesses? Weak as hell. I remember when the BBC was a shining beacon of broadcasting excellence via shortwave radio. How the mighty have fallen.
If many companies are doing it, and many are forced (or feel forced) to do it in order to compete, then it isn't fair to just single one or two of them for public shaming via a publicly funded broadcaster. There's also libel ... maybe the threshold of evidence is high enough to write an article about some unnamed company buying reviews, but not high enough to hold up in court.
Re: UK businesses caught buying five-star Google reviews
#4The BBC didn't dare to name the businesses? Weak as hell. I remember when the BBC was a shining beacon of broadcasting excellence via shortwave radio. How the mighty have fallen.
The BBC are reporting on the actions of the Which? consumer group. I got the impression Which? have not released that information.
Re: UK businesses caught buying five-star Google reviews
#5how is this news?
Re: UK businesses caught buying five-star Google reviews
#6how is this news?
Same here. I'm not surprised in the slightest; this is common practice on Amazon already, and Yelp/BBB have allowed businesses to pay to remove negative reviews for years. I'm not sure if that's the case on Google reviews yet.
Re: UK businesses caught buying five-star Google reviews
#7The BBC didn't dare to name the businesses? Weak as hell. I remember when the BBC was a shining beacon of broadcasting excellence via shortwave radio. How the mighty have fallen.
If many companies are doing it, and many are forced (or feel forced) to do it in order to compete, then it isn't fair to just single one or two of them for public shaming via a publicly funded broadcaster. There's also libel ... maybe the threshold of evidence is high enough to write an article about some unnamed company buying reviews, but not high enough to hold up in court.
> If many companies are doing it, and many are forced (or feel forced) to do it in order to compete, then it isn't fair to just single one or two of them for public shaming via a publicly funded broadcaster.
Sorry but if you're doing shady shit, it's no defence that everyone else is doing it too.
Re: UK businesses caught buying five-star Google reviews
#8At least Google didn't build their rating system specifically to blackmail businesses into paying for tools that can get negative ratings removed. Unlike Trustpilot.
Re: UK businesses caught buying five-star Google reviews
#9I've been offered so many goodies for good reviews on everything from Amazon to restaurants that want good reviews on Yelp. Sometimes they will even offer you a coupon for a 5* review on a receipt.
That aside, why is it that people get to commit fraud and Google gets the blame?
Re: UK businesses caught buying five-star Google reviews
#10I'm shocked, I tell you. /s
This is common with any company with a social media strategy, and pretty essential for certain companies in the B2C sector to get off the ground.