Called Airbnb today and they said they are REQUIRED to record me (wont talk to me without it) and will NOT allow me to record them (they will hang up if you try)? Totally unfair, just like their service, VRBO anyone?
Airbnb REQUIRES recording you call but if you want to record they REFUSE call
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Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#2IANAL while this does vary by jurisdiction, it's my understanding that even in two party states the consent is given to record the call and not consent as to which party is doing the recording. So if they ask and you agree, you can also record without telling them because consent has been granted.
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#3IANAL while this does vary by jurisdiction, it's my understanding that even in two party states the consent is given to record the call and not consent as to which party is doing the recording. So if they ask and you agree, you can also record without telling them because consent has been granted.
Nitpick: I think the reasoning -- in jurisdictions where this applies -- is that the presence of a third party listener removes the expectation of privacy (for both parties) and makes recording by either party legal, not that it counts as consent per se.
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#4Are you in a two-party consent state [0]? If not, you can legally record the conversation without informing them. I record all phone interactions with corporations by default.
[0] https://en.wikipedia.org/wiki/Telephone_call_recording_laws#...
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#5Are you in a two-party consent state [0]? If not, you can legally record the conversation without informing them. I record all phone interactions with corporations by default. [0] https://en.wikipedia.org/wiki/Telephone_call_recording_laws#...
Do you have an Android phone? Call recording is one of the few features that I miss on iPhone.
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#6Are you in a two-party consent state [0]? If not, you can legally record the conversation without informing them. I record all phone interactions with corporations by default. [0] https://en.wikipedia.org/wiki/Telephone_call_recording_laws#...
If the corporation notifies you that you are being recorded, then that is also the consent you need to record them. Why do you need to give them notice? They already notified you.
Where is it in law that stipulates that it matters who's doing the recording?
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#7Are you in a two-party consent state [0]? If not, you can legally record the conversation without informing them. I record all phone interactions with corporations by default. [0] https://en.wikipedia.org/wiki/Telephone_call_recording_laws#...
How do you record the calls automatically? Do you have some app or plugin to do this conveniently?
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#8Are you in a two-party consent state [0]? If not, you can legally record the conversation without informing them. I record all phone interactions with corporations by default. [0] https://en.wikipedia.org/wiki/Telephone_call_recording_laws#...
Do you have an Android phone? Call recording is one of the few features that I miss on iPhone.
Newer Android versions have limited access to call audio similar to iPhone.
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#9How do they know if they are being recorded?
Re: Airbnb REQUIRES recording you call but if you want to record they REFUSE call
#10Every time someone tells me they are recording my call for {quality, customer care, whatever} purposes, I tell them I'm also recording the call and pause to start recording the call. I get hung up on a lot.