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Zoom is now critical infrastructure – that’s a concern

brookings.edu

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Re: Zoom is now critical infrastructure – that’s a concern

#4
> But in many of the verticals in these sectors—such as banking or mobile phone services—no single company dominates the market.

I don't think that's true of video-conferencing either. Zoom is probably the most popular (and technically superior), but there is also: Microsoft Teams, Webex, Google Meet, Slack, and many others, including open source options like Jitsi. And they all pretty much do the job.

Re: Zoom is now critical infrastructure – that’s a concern

#5
Like backing up data, having a contingency plan is important. Even if you like zoom because of certain features, having a backup service you can use in case of emergency is important. If everyone knows beforehand "which link to try if zoom is down today", then it is merely an inconvenience instead of an emergency.

Re: Zoom is now critical infrastructure – that’s a concern

#7

> But in many of the verticals in these sectors—such as banking or mobile phone services—no single company dominates the market. I don't think that's true of video-conferencing either. Zoom is probably the most popular (and technically superior), but there is also: Microsoft Teams, Webex, Google Meet, Slack, and many others, including open source options like Jitsi. And they all pretty much do the job.

For those that haven't tried Jitsi - my friends and I catch up on it almost daily. It is awesome.

The phone app is great too. You can setup a room that people can jump in and out of, which is pretty convenient.

If you're looking for that office feel for your small team, then Jitsi might be worth a shot.

And, I think you can host your own server if you'd like to!

Re: Zoom is now critical infrastructure – that’s a concern

#8
has anyone built something on top of twilio's video offering?

it looks relatively straightforward, and seems to me like most tech companies (and some university IT departments) could pretty easily build internal conferencing stuff on top of it if they cared to.

Re: Zoom is now critical infrastructure – that’s a concern

#9

> But in many of the verticals in these sectors—such as banking or mobile phone services—no single company dominates the market. I don't think that's true of video-conferencing either. Zoom is probably the most popular (and technically superior), but there is also: Microsoft Teams, Webex, Google Meet, Slack, and many others, including open source options like Jitsi. And they all pretty much do the job.

And unlike many other services, the network effect is quite low because I can easily install multiple video conferencing software or even run some in the browser. If someone organising a meeting asks to use something unusual, I'm normally not that bothered.
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