Programmers say Uber Eats is systematically underpaying their workers
1–10 of 17 posts
Re: Programmers say Uber Eats is systematically underpaying their workers
#2All of them delivery apps are scumbags, do what I do, stop using them, go old school, call the restaurant, pick up the food, the restaurant gets to keep 100%, not the 70%. And, really, no one is commuting, so there is no traffic, get your asses of the couch..really..
Re: Programmers say Uber Eats is systematically underpaying their workers
#3Ooh, this resonates. I noticed Uber Eats at one point hadn't billed my card for several tips I'd given after an interface update, so I contacted support. Once I got past the usual scripted "here is how to tip", when I finally got through to someone who understood I was reporting a bug, they brushed me off insisting Uber had systems to always check they were charging and paying out the correct amount, so I must be mistaken. I gave up and switched to other apps.
A few weeks later, I eventually got a bunch of small Uber Eats charges. They ended up being all those tips I'd diligently reported to Uber, so I guess it was a bug and they just didn't want to admit it.
Re: Programmers say Uber Eats is systematically underpaying their workers
#4All of them delivery apps are scumbags, do what I do, stop using them, go old school, call the restaurant, pick up the food, the restaurant gets to keep 100%, not the 70%. And, really, no one is commuting, so there is no traffic, get your asses of the couch..really..
A company is not properly paying their drivers so we should change our behavior such that we eliminate their jobs entirely?
Re: Programmers say Uber Eats is systematically underpaying their workers
#5All of them delivery apps are scumbags, do what I do, stop using them, go old school, call the restaurant, pick up the food, the restaurant gets to keep 100%, not the 70%. And, really, no one is commuting, so there is no traffic, get your asses of the couch..really..
A company is not properly paying their drivers so we should change our behavior such that we eliminate their jobs entirely?
Yes
Re: Programmers say Uber Eats is systematically underpaying their workers
#6Ooh, this resonates. I noticed Uber Eats at one point hadn't billed my card for several tips I'd given after an interface update, so I contacted support. Once I got past the usual scripted "here is how to tip", when I finally got through to someone who understood I was reporting a bug, they brushed me off insisting Uber had systems to always check they were charging and paying out the correct amount, so I must be mis…
Contact centers for software services like this are usually implored, or given specific language on how to deal with user-reported bugs. They’re trained not to admit a bug exists because that implies that the company is at fault. In most cases, this makes sense, as a majority of “bugs” are user-caused problems. In the edge cases where there really is a bug though, users can end up in these kafkaesque dungeons of unresolved problems that they have no control over. The company still benefits in the end as they never admitted fault and the user affected will probably give up sooner than the company gets the ticket resolved.
Re: Programmers say Uber Eats is systematically underpaying their workers
#7All of them delivery apps are scumbags, do what I do, stop using them, go old school, call the restaurant, pick up the food, the restaurant gets to keep 100%, not the 70%. And, really, no one is commuting, so there is no traffic, get your asses of the couch..really..
> 100%, not the 70%
Are these real numbers on the markup of e-delivery companies or just examples?
Re: Programmers say Uber Eats is systematically underpaying their workers
#8All of them delivery apps are scumbags, do what I do, stop using them, go old school, call the restaurant, pick up the food, the restaurant gets to keep 100%, not the 70%. And, really, no one is commuting, so there is no traffic, get your asses of the couch..really..
A company is not properly paying their drivers so we should change our behavior such that we eliminate their jobs entirely?
Yeah, and we should also organize and vote for better labor laws so we can build strong unions again.
Re: Programmers say Uber Eats is systematically underpaying their workers
#9All of them delivery apps are scumbags, do what I do, stop using them, go old school, call the restaurant, pick up the food, the restaurant gets to keep 100%, not the 70%. And, really, no one is commuting, so there is no traffic, get your asses of the couch..really..
A company is not properly paying their drivers so we should change our behavior such that we eliminate their jobs entirely?
Yes, companies that exploit workers are a disease.
Re: Programmers say Uber Eats is systematically underpaying their workers
#10All of them delivery apps are scumbags, do what I do, stop using them, go old school, call the restaurant, pick up the food, the restaurant gets to keep 100%, not the 70%. And, really, no one is commuting, so there is no traffic, get your asses of the couch..really..
A company is not properly paying their drivers so we should change our behavior such that we eliminate their jobs entirely?
Wouldn't this at least allow for an opening in the market that can be filled by an organization that doesn't exploit drivers? If we continue to support a company that could do better without placing either legal or market pressure, no one has any reason to change.