When a customer refunds your paid app, Apple refunds its 30% cut [edited]
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Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#2Well yeah, I still need to pay shipping for amazon to send me a product even if I need to return it because it's broken. I would have no product to return if I did not pay for the shipping to receive the product.
Apple would justify that 30% being non-refundable by saying "you would have never had that client to refund if you did not give us that 30%". They did their job, they got you the client, you were the one who did the bad job and made the client pursue a refund.
You pay a toll to cross a bridge, but it turns out to be the wrong bridge. You don't get your toll back, you still crossed the bridge.
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#3Well yeah, I still need to pay shipping for amazon to send me a product even if I need to return it because it's broken. I would have no product to return if I did not pay for the shipping to receive the product. Apple would justify that 30% being non-refundable by saying "you would have never had that client to refund if you did not give us that 30%". They did their job, they got you the client, you were the one who…
Except apple's marginal cost like 0.
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#4Not saying it's exactly the same situation, but Stripe keeps their fees when you refund a payment
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#5Apple is taking a cut for providing the store itself, distribution, visibility, SDKs/frameworks, etc. Why would they refund 30%?
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#6Well yeah, I still need to pay shipping for amazon to send me a product even if I need to return it because it's broken. I would have no product to return if I did not pay for the shipping to receive the product. Apple would justify that 30% being non-refundable by saying "you would have never had that client to refund if you did not give us that 30%". They did their job, they got you the client, you were the one who…
Dude... what? Both of those are false analogies.
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#7Does this mean if there's a developer I don't like, I can buy their stuff and refund it to arbitrarily cost them money at no cost to myself and there's nothing they can do about it?
That seems ... not great, especially these days. What happens when mobs of internet morons decide review bombing isn't sufficient and realize Apple will help them cause direct financial harm instead?
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#8App stores need heavy regulations. It's not only Apple but Google and even steam to a small extent. Apple is of course the biggest offender as they heavily guard their monopoly with code signing enforcement. This shouldn't have been legal. They are the very definitions of predatory competition squashing monopolies.
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#9Well yeah, I still need to pay shipping for amazon to send me a product even if I need to return it because it's broken. I would have no product to return if I did not pay for the shipping to receive the product. Apple would justify that 30% being non-refundable by saying "you would have never had that client to refund if you did not give us that 30%". They did their job, they got you the client, you were the one who…
Where this analogy fails is that shipping is not a fixed percent of a product cost.
And the cost of refund is the same to Apple for a product that cost $1 just as it is for products that cost $100.
Re: When a customer refunds your paid app, Apple refunds its 30% cut [edited]
#10Apple is taking a cut for providing the store itself, distribution, visibility, SDKs/frameworks, etc. Why would they refund 30%?
Why would they refund 30%?
Because they can afford it, and it's the right thing to do both ethically and morally.