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Facebook's employees reckon with the social network they've built

buzzfeednews.com

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Re: Facebook's employees reckon with the social network they've built

#2
> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election.

> “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing them to not trust it,” she told BuzzFeed News.

> She said the company’s policy team in Washington, DC, led by Joel Kaplan, sought to unduly influence decisions made by her team, and the company’s recent failure to take appropriate action on posts from President Trump shows employees are right to be upset and concerned."

This is pretty damning stuff, coming from named, authoritative sources inside the company. I'm hopeful that the recent advertiser boycott will help shift priorities with leadership at the company, but I'm not holding my breath.

Re: Facebook's employees reckon with the social network they've built

#3

> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election. > “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing the…

Just to be clear, by "shifting priorities," you mean that you hope the advertiser boycott causes Facebook employees to editorialize posts from politicians and world leaders?

Re: Facebook's employees reckon with the social network they've built

#4

> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election. > “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing the…

This is extremely predictable though, because a sizable segment of Facebook users did not trust the outcome of the 2016 election. Why would it be any different in 2020?

Re: Facebook's employees reckon with the social network they've built

#5

> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election. > “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing the…

Advertiser boycott is a bit limited in effectiveness as FB's revenues come from its long tail, and direct to consumer brands are snapping inventory up.

Re: Facebook's employees reckon with the social network they've built

#6
post #5

> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election. > “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing the…

Advertiser boycott is a bit limited in effectiveness as FB's revenues come from its long tail, and direct to consumer brands are snapping inventory up.

I found it funny they were boycotting in the middle of a pandemic.

I assume some have to cut costs, and some (like Purell) hardly need marketing!

Re: Facebook's employees reckon with the social network they've built

#7
I feel like all of this debate is painfully missing the point. The problem is not some content moderation policy, the problem is that social media has changed social conversations from small local interactions into monstrous virtual fight clubs between millions of people simultaneously, and where the most extreme opinions are rewarded with the most attention. Boring level headed opinions used to at least have a chance of rising above the noise. Not anymore.

Re: Facebook's employees reckon with the social network they've built

#8

> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election. > “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing the…

This is extremely predictable though, because a sizable segment of Facebook users did not trust the outcome of the 2016 election. Why would it be any different in 2020?

People trust the outcome generally, whether they like it or hate it. The folks aren't trusting the inputs.

2020 is not 2016. Polling is suggesting a large shift. That may cause distrust in the outcome itself if the outcome doesn't align to polling due to voter suppression efforts and other possible issues.

Re: Facebook's employees reckon with the social network they've built

#9

> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election. > “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing the…

Wait, you think a social media company should be in the business of regulating what politicians or people can say about politics? The damning thing is that people believe a corporation should be in charge of deciding acceptable parameters for speech. Some part of this article is spin. You can take a Trump tweet and spin it in a really horrific way if you like. Is Trump calling for laws to be enforced against property destruction and violent rioters? Or is Trump calling for violence against peaceful protesters? It's a matter of perspective and therein lies the rub. You want censors to wade into these grey areas and declare one perspective to be the one true viewpoint. The real world does not work this way, and what I'm surprised at is the lack of recognition and the overall immaturity at tech companies and perhaps modern society in general that this is the case. Everybody thinks of themselves as the good guys. That is part of the human condition.

Re: Facebook's employees reckon with the social network they've built

#10

> "Yaël Eisenstat, Facebook's former election ads integrity lead, said the employees’ concerns reflect her experience at the company, which she believes is on a dangerous path heading into the election. > “All of these steps are leading up to a situation where, come November, a portion of Facebook users will not trust the outcome of the election because they have been bombarded with messages on Facebook preparing the…

To be clear, Eisenstat's concern here is that Facebook isn't exercising enough editorial control over the content it allows. She argues that Facebook ought to remove content which upsets its employees, its advertisers, or the civil rights community.
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