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“They would have said faster horses” – An example of asking wrong questions

codarium.substack.com

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Re: “They would have said faster horses” – An example of asking wrong questions

#2
Here's my problem with that quote: it comes from the same man who also said "Any customer can have a car painted any color that he wants so long as it is black."

Considering that context, I view his horses quote as another expression of his contempt for what other people want, even when they want something reasonable.

Also, Henry Ford did not invent the car. Cars existed before he mass produced them; had he asked people what they wanted, people probably would have said "a car I can afford" not "a faster horse."

Re: “They would have said faster horses” – An example of asking wrong questions

#5

Here's my problem with that quote: it comes from the same man who also said "Any customer can have a car painted any color that he wants so long as it is black." Considering that context, I view his horses quote as another expression of his contempt for what other people want, even when they want something reasonable. Also, Henry Ford did not invent the car. Cars existed before he mass produced them; had he asked peo…

It's not that unreasonable -- a reasonable number of reasonable configuration options produces a very unreasonable application.

Re: “They would have said faster horses” – An example of asking wrong questions

#6
There is a quote by Don Norman on the matter that I like very much (from "The Design of Everyday Things"):

> Requirements made in the abstract are invariably wrong. Requirements produced by asking people what they need are invariably wrong. Requirements are developed by watching people in their natural environment.

Re: “They would have said faster horses” – An example of asking wrong questions

#7
post #5

Here's my problem with that quote: it comes from the same man who also said "Any customer can have a car painted any color that he wants so long as it is black." Considering that context, I view his horses quote as another expression of his contempt for what other people want, even when they want something reasonable. Also, Henry Ford did not invent the car. Cars existed before he mass produced them; had he asked peo…

It's not that unreasonable -- a reasonable number of reasonable configuration options produces a very unreasonable application.

I think it was probably reasonable for him to only offer his car in black due to mass manufacturing logistics of the time. However I think he could have explained this, instead of making some pithy remark about other people having wrong opinions or something.

Re: “They would have said faster horses” – An example of asking wrong questions

#9

I'm not sure who this blog is talking to, it feels like classic straw-man argument. Ford never said the car wouldn't solve anyone's problem, in fact his pitch was that the car was better than a faster horse.

Agree with you. I think this blog post is about the same.

Whatever Ford said, this quote is famous (most likely he did not say that, btw)

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