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You download the app and it doesn’t work

youdownloadtheappanditdoesntwork.com

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Re: You download the app and it doesn’t work

#3
Could someone point out where the "you download the app and it doesn't work" [1] and the "the criteria is different for apps that are targeted at businesses instead of consumers" [2] rules are actually listed for developers to read?

[1] https://www.macrumors.com/2020/06/18/phil-schiller-apple-hey...

[2] https://daringfireball.net/2020/06/hey_app_store_rejection_f...

Re: You download the app and it doesn’t work

#4
Apple shouldn't be dictating this.

However, even if apps/companies have sign up in the app I still use the web browser to sign up. I like the security of the browser more for personal info and set up than an app full of unnecessary permissions.

I personally truly do not mind, and even prefer, opening up a browser to sign up. Overall for liability reasons it might even be better to just have one endpoint for signing up, the web.

Re: You download the app and it doesn’t work

#7
I'm pretty surprised they haven't just Maliciously Complied by offering an in-app signup buried somewhere obscure in the app, with lots of big flashing warning signs saying "don't click this, it's only for compliance reasons" - and a nice discoverable easily-followable link to the browser-based sign-up.

They could be continuing to make the (justified and correct!) stink about Apple's terrible practices, while also having their app on the store (or forcing Apple to further highlight how arbitrarily-applied their standards are). Win-win.

Re: You download the app and it doesn’t work

#8
post #5

> "That’s not what we want on the store" -- Apple Vice President of Worldwide Marketing What if I own an iPhone and HEY is what I want on my phone? How can I override Apple's decision? If I can't, who really owns this device?

> How can I override Apple's decision? If I can't, who really owns this device?

I know you're not, but - anyone earnestly asking this question hasn't been paying attention to Apple since, well, ever.

Re: You download the app and it doesn’t work

#9
> Purchases possible without Apple?

> $99/year email service, of which Apple is rent-seeking $30

I'm wholly on Hey's side here, but I think this is a misleading way of putting it. Apple only wants 30% of in-app purchases, not purchases made outside of the app. The contention is that Hey thinks they shouldn't be required to accept in-app purchases, which given that either Hey or the user pays Apple an expensive tax on those purchases, makes sense to me.

Re: You download the app and it doesn’t work

#10
post #3

Could someone point out where the "you download the app and it doesn't work" [1] and the "the criteria is different for apps that are targeted at businesses instead of consumers" [2] rules are actually listed for developers to read? [1] https://www.macrumors.com/2020/06/18/phil-schiller-apple-hey... [2] https://daringfireball.net/2020/06/hey_app_store_rejection_f...

Here are the App Store Review Guidelines, section 3 is about in-app purchases: https://developer.apple.com/app-store/review/guidelines/
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