Netflix stops charging customers who never watch
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Re: Netflix stops charging customers who never watch
#2> Netflix says it will now start to cancel accounts that have watched nothing in more than a year, but have still been paying subscription fees.
> Netflix said less than half a percent of its user-base falls into that category.
> Almost 16 million people created accounts in the first three months of the year, nearly double the new sign-ups it saw in the final months of 2019.
Re: Netflix stops charging customers who never watch
#3Link to the Netflix blog post: https://media.netflix.com/en/company-blog/helping-members-wh...
Re: Netflix stops charging customers who never watch
#4> Netflix says it will now start to cancel accounts that have watched nothing in more than a year, but have still been paying subscription fees. > Netflix said less than half a percent of its user-base falls into that category. > Almost 16 million people created accounts in the first three months of the year, nearly double the new sign-ups it saw in the final months of 2019.
With 182.8 million subscribers in the first quarter of 2020, that means that less than 914,000 accounts have watched nothing in the past year.
Re: Netflix stops charging customers who never watch
#5[deleted]
Re: Netflix stops charging customers who never watch
#6It would be nice if other subscription based products did this also.
Re: Netflix stops charging customers who never watch
#7A reasonable strategy would be to stop charging customers who haven't watched in a while, but leave them enrolled as subscribers. If they start watching again, start charging again.
Re: Netflix stops charging customers who never watch
#8Probably should be a law to do this automatically after four months or so.
Re: Netflix stops charging customers who never watch
#9What happens with your subscriptions when you die?
Re: Netflix stops charging customers who never watch
#10A reasonable strategy would be to stop charging customers who haven't watched in a while, but leave them enrolled as subscribers. If they start watching again, start charging again.
Netflix keeps all your preferences and history, so the account can be reactivated without losing anything.