Stadia owners on Reddit blasting Google over radio silence and lack of support
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Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#2This was predictable both specifically and in general. Google does not support their products, period. They stop updating them meaningfully -- years before announcing that they're terminated -- and they refuse to have a human customer service team. G Suite is possibly the only exception.
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#3It would be more newsworthy if Google weren't behaving this way.
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#4This was predictable both specifically and in general. Google does not support their products , period. They stop updating them meaningfully -- years before announcing that they're terminated -- and they refuse to have a human customer service team. G Suite is possibly the only exception.
I would never buy in because I just know they will kill the product in a couple of years. If they have been having moments of weakness regarding GCP I find it hard to imagine that management will keep a cloud gaming service around.
Someday someone is going to write a Management book about short term thinking and it will feature Google.
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#51) The reddit post this article is based on is titled "Stadia has officially gone 40 days without a new game announcement/release, feature update, or real community update" [1]. Presumably the Stadia team is US-based and took a 2 week holiday during this time, meaning they didn't release right before their holiday and had nothing to deliver immediately after. Not an excuse, especially because other industry competitors are really active during the Christmas season because thats when so many sales are, but you see other studios like Dice's Battlefield V go utterly dark during this time.
2) reddit.com/r/stadia is pretty bullish on the tech otherwise
3) reddit.com/r/stadia has Google employees as moderators which is against "reddiquette" but pretty common on product-oriented subs. Take that as you will.
[1]: https://www.reddit.com/r/Stadia/comments/eusxgc/stadia_has_o...
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#6This was predictable both specifically and in general. Google does not support their products , period. They stop updating them meaningfully -- years before announcing that they're terminated -- and they refuse to have a human customer service team. G Suite is possibly the only exception.
exactly my thought when I read the headlines, "these people have obviously never dealt with Google before"
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#7In a world where even Valve can manage to start communicating properly, like they've recently done with Half-Life: Alyx, it shouldn't be impossible for Google to do so too.
They deserve all the flak they get, they need to stop treating their paying costumers so badly.
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#8It would be more newsworthy if Google weren't behaving this way.
Right. The same thing happened with Spatial OS from Improbable, a back-end system for big-world MMOs. They announced a deal with Google where you have to host on Google's servers. Expensively. The AAA title people then totally lost interest, and two of the major indy games shut down. The Worlds Adrift people wrote: "The network of Worlds Adrift is built on top of SpatialOS, a proprietary tech. Worlds does not run without it, nor can it be hosted outside of SpatialOS’s infrastructure. This requirement prevents us from making it P2P or allowing players to host their own servers."
In China you can now run Spatial OS on Tencent Cloud. The Nostos MMO from NetEase in China takes that route. You can play it from outside China. So you can now go with the other evil empire.
(There's Sominium Space, though. It's a big virtual world based on cryptocurrency speculation in virtual land. With in-world advertising. Really. That uses Spatial OS and Google servers. Not clear how that will work out. Land and in-world items are really expensive.)
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#9In a world where even Valve can manage to start communicating properly, like they've recently done with Half-Life: Alyx, it shouldn't be impossible for Google to do so too. They deserve all the flak they get, they need to stop treating their paying costumers so badly.
At this point it feels cultural and engrained in their DNA. There's no way this can keep happening otherwise.
Re: Stadia owners on Reddit blasting Google over radio silence and lack of support
#10On a tangential note, I saw this graphic on Reddit that shows the venerable PS2 still having the largest number of console sales of all time: https://i.redd.it/24zu04bbtvc41.png
I loved my PS2, and I loved going to play N64 (actual console, not emulators) at friend's houses. That was the real deal for me.