Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#1

Post by pulisse » Tue, Aug 06, 2019, 2:03 PM UTC

Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut
vice.com

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#2

Post by tjr225 » Tue, Aug 06, 2019, 2:59 PM UTC

I had to install their app to get in line at a local restaurant. Immediately uninstalled.

I don't see why people use Yelp other than the fact that they have a mindshare dominance on ratings. User generated/internet 2.0 style food ratings are basically useless anyway, add in all of the other shady stuff Yelp does and you have a hard pass from me.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#3

Post by skrowl » Tue, Aug 06, 2019, 3:01 PM UTC

tjr225 wrote: post #2

I had to install their app to get in line at a local restaurant. Immediately uninstalled. I don't see why people use Yelp other than the fact that they have a mindshare dominance on ratings. User generated/internet 2.0 style food ratings are basically useless anyway, add in all of the other shady stuff Yelp does and you have a hard pass from me.

I had that same experience. Google Maps is already on your phone for navigation and I've found that it's ratings & reviews to be more reliable than Yelps.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#4

Post by stri8ed » Tue, Aug 06, 2019, 3:02 PM UTC

tjr225 wrote: post #2

I had to install their app to get in line at a local restaurant. Immediately uninstalled. I don't see why people use Yelp other than the fact that they have a mindshare dominance on ratings. User generated/internet 2.0 style food ratings are basically useless anyway, add in all of the other shady stuff Yelp does and you have a hard pass from me.

I use Yelp since its significantly harder to fake reviews on it than it is on Google. That, and the community culture is centered on high-quality reviews.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#5

Post by sundayedition » Tue, Aug 06, 2019, 3:03 PM UTC

I've found Google Maps review quality and quantity improved over the last few years so it's rare that I'd even open Yelp in recent months.

With this, I'm deleting my Yelp app.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#6

Post by leroy_masochist » Tue, Aug 06, 2019, 3:08 PM UTC

I'm no lawyer, but to my layman's eyes this has class action lawsuit written all over it. Would love to hear an actual tort attorney's perspective on this.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#7

Post by wil421 » Tue, Aug 06, 2019, 3:08 PM UTC

sundayedition wrote: post #5

I've found Google Maps review quality and quantity improved over the last few years so it's rare that I'd even open Yelp in recent months. With this, I'm deleting my Yelp app.

Lately I’ve noticed Google Maps had better images. Not sure if they scrape some of them but they didn’t overlap with Yelp. Google Maps reviews also tend to be more positive.

The two bad things I noticed were fake guides and a few bogus sounding comments.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#8

Post by wlesieutre » Tue, Aug 06, 2019, 3:10 PM UTC

tjr225 wrote: post #2

I had to install their app to get in line at a local restaurant. Immediately uninstalled. I don't see why people use Yelp other than the fact that they have a mindshare dominance on ratings. User generated/internet 2.0 style food ratings are basically useless anyway, add in all of the other shady stuff Yelp does and you have a hard pass from me.

Apple hasn’t wanted to compete with Google on business listings for their maps, so they integrated yelp instead. It’s terrible.

Here’s hoping that their push to bring maps data in house is followed by doing the same for this.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#9

Post by bilal4hmed » Tue, Aug 06, 2019, 3:10 PM UTC

wil421 wrote: post #7

sundayedition wrote: post #5

I've found Google Maps review quality and quantity improved over the last few years so it's rare that I'd even open Yelp in recent months. With this, I'm deleting my Yelp app.

Lately I’ve noticed Google Maps had better images. Not sure if they scrape some of them but they didn’t overlap with Yelp. Google Maps reviews also tend to be more positive. The two bad things I noticed were fake guides and a few bogus sounding comments.

I've noticed Google Maps tends to have more recent reviews as well compared to yelp and newer restaurant information is updated faster.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#10

Post by Fjolsvith » Tue, Aug 06, 2019, 3:11 PM UTC

stri8ed wrote: post #4

tjr225 wrote: post #2

I had to install their app to get in line at a local restaurant. Immediately uninstalled. I don't see why people use Yelp other than the fact that they have a mindshare dominance on ratings. User generated/internet 2.0 style food ratings are basically useless anyway, add in all of the other shady stuff Yelp does and you have a hard pass from me.

I use Yelp since its significantly harder to fake reviews on it than it is on Google. That, and the community culture is centered on high-quality reviews.

As a Google guide, I can flag irrelevant content in Google reviews.