Africa is the last wave of outsroucing
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Re: Africa is the last wave of outsroucing
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#4Race to the bottom.
Probably, but you seem to imply that is bad?!
What happens when all the world's areas of dirt poor people has been "used up" by outsourcing, so they lack dirt poor people? [Edit: That is, what will happen after the race to the bottom?]
I really don't have an idea about the answer. But the world will be better, with much fewer poor people.
Re: Africa is the last wave of outsroucing
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#7What about outsourcing to Russia when it becomes a reasonable place for foreign firms to do business? It seems like that wave is yet to come.
Re: Africa is the last wave of outsroucing
#8Re: Africa is the last wave of outsroucing
#9What about outsourcing to Russia when it becomes a reasonable place for foreign firms to do business? It seems like that wave is yet to come.
Russia is problematic in that its government is notoriously corrupt and controlled by the mob and Russian business interests, but its workers are not poor (and therefore cheap) enough for foreign investors to be able to overlook Russia's political problems.
Edit/PS: The political problems are exactly why I think the wave is yet to come.
Re: Africa is the last wave of outsroucing
#10Kenya has an advantage over most other cheap countries for call center outsourcing, and it's the accent. The kenyan accent is easy to understand and more crisp, compared to accents like Indian, Chinese or West African. See sample: http://www.youtube.com/watch?v=8U1h51HiqTg
However, the people generally do speak quite slowly with melodic voices and emphasized pronunciation.