Startup Credits – Free/discounted plans for startups
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Re: Startup Credits – Free/discounted plans for startups
#2If you’re in need of SaaS that does not have a “for startups” program, I’m happy to help buy it at a discount, for free (I make commission from the vendors): https://vendr.co/startups
Re: Startup Credits – Free/discounted plans for startups
#3This is a really helpful list! I didn't know that I could get a year of Zendesk for free [1], or a year of Intercom at $49/mo [2].
I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base.
I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84% of new Y Combinator companies that use a messaging tool use Intercom."
Would be interested to hear some opinions on Zendesk vs. Intercom.
Re: Startup Credits – Free/discounted plans for startups
#4This is a really helpful list! I didn't know that I could get a year of Zendesk for free [1], or a year of Intercom at $49/mo [2]. I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base. I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84…
Hello.
I would suggest taking a look at Crisp.
I find it very intuitive and useful. More power isn't always needed.
Re: Startup Credits – Free/discounted plans for startups
#5This is a really helpful list! I didn't know that I could get a year of Zendesk for free [1], or a year of Intercom at $49/mo [2]. I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base. I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84…
Don't forget about the new kid on the block Crisp: https://crisp.chat/
Re: Startup Credits – Free/discounted plans for startups
#6This is a really helpful list! I didn't know that I could get a year of Zendesk for free [1], or a year of Intercom at $49/mo [2]. I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base. I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84…
Hello. I would suggest taking a look at Crisp. I find it very intuitive and useful. More power isn't always needed. https://crisp.chat/en/
Interesting, I had never heard of them before. That's very affordable pricing.
Re: Startup Credits – Free/discounted plans for startups
#7This is a really helpful list! I didn't know that I could get a year of Zendesk for free [1], or a year of Intercom at $49/mo [2]. I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base. I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84…
Don't forget about the new kid on the block Crisp: https://crisp.chat/
Thanks, I hadn't heard of Crisp before!
Re: Startup Credits – Free/discounted plans for startups
#8This is a really helpful list! I didn't know that I could get a year of Zendesk for free [1], or a year of Intercom at $49/mo [2]. I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base. I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84…
Hello. I would suggest taking a look at Crisp. I find it very intuitive and useful. More power isn't always needed. https://crisp.chat/en/
crisp offers a lot of amazing features even on their free plan
Re: Startup Credits – Free/discounted plans for startups
#9A great list. As a founder of a bootstrapped SaaS, I am always on the lookout for discounted startup plans, and am amazed at how hard it is to find this information.
For instance, we had been using the free edition of HubSpot (mentioned in this list) for about 6 months, and it wasn't until we spoke to support about a problem that a return callback from a sales rep mentioned that they have a 90% discount on their paid plans for a year. It was a no brainer to unlock the full suite for around $140 a month as opposed to $1500/mo. Their discount is stepped over 3 years too (so you don't pay full price until the 3rd year).
Wish more companies had similar initiatives. Also, I don't know why a lot of companies offer 'startup discounts' only to funded companies. I would think that a company that just received a cool million dollars from a VC could afford to pay full tote odds, whereas a bootstrapped company that has to eke out an existence from a small, growing subscriber base cannot get a discount to help cashflow?
Re: Startup Credits – Free/discounted plans for startups
#10This is a really helpful list! I didn't know that I could get a year of Zendesk for free [1], or a year of Intercom at $49/mo [2]. I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base. I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84…
I've used both on my startup (as well as Crisp) and ALL are excellent at what they do. It comes down to your use case.
We ended up with Intercom because their user/company model fitted our SaaS (i.e. one user login could be associated with multiple subscriber companies) and we could easily filter by company or users to see total activity and provide support. Drift and Crisp were modelled on the 'one user, one company' concept.
We got on the Intercom startup plan too, which really helped our cashflow (we are bootstrapped). However that runs out in a month or so, and the full price is going to be eye watering. Wish they had a stepped plan over 3 years like HubSpot which would help slower growing companies.